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Windows 10 Apps are not working RRS feed

  • Question

  • Several Windows 10 apps, including "Store," are no longer available (subdued with an exclamation point. Every solution I've tried has not worked. I have installed all updates and run the troubleshooter for both updates and the app store.  I have edited the registry (per other instructions). Is there a solution out there that works?

    Friday, May 20, 2016 3:31 PM

Answers


  • These procedures can be used to fix issues with These win 10 apps.  Mail, Calendar, Cortana, Start menu, and Settings.  It probably will work for others but I have only tested it with these.


    Solution 1: Re-register this App:
    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find the Mail App and remember the InstallLocation.
    4. Type this command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe\AppxManifest.xml"}
    5. It would run as below:

    Solution 2: If re-register App cannot resolve your issue, Please reinstall the App.

    Step 1: Uninstall it completely
    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find Mail App package and remember its PackageFullName as below:
    4. And then type the following command: Remove-Appxpackage –Package microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe
    Note: After running this command in Windows 10, the Mail icon still appear in the App list and Start menu. However, you cannot click to launch it. Just ignore and continue next step.

    Step 2: Reinstall the App from Windows Store

    Thanks to ForumFaq@Technet.

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Saturday, May 21, 2016 3:43 AM
  • Hi NormHU52,

    What is your current situation?

    Please take a try with the register command as suggested:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe\AppxManifest.xml"}

    If the command above not working, verify the apps with a new admin account, follow the step mentioned in the article below to add a new local admin account:

    http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

    Reply back if any further help needed.

    Regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Tuesday, May 24, 2016 5:46 AM

All replies

  • Hello,

    Try command mentioned in step 5 here:

    http://www.kapilarya.com/how-to-re-register-a-specific-app-in-windows-10

    If issues still persists, try creating new user account.

    Hope this helps, Good luck :)

    Windows Troubleshooting & How to guides - http://www.kapilarya.com

    • Proposed as answer by Michael_LS Tuesday, May 24, 2016 5:46 AM
    Saturday, May 21, 2016 3:15 AM

  • These procedures can be used to fix issues with These win 10 apps.  Mail, Calendar, Cortana, Start menu, and Settings.  It probably will work for others but I have only tested it with these.


    Solution 1: Re-register this App:
    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find the Mail App and remember the InstallLocation.
    4. Type this command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe\AppxManifest.xml"}
    5. It would run as below:

    Solution 2: If re-register App cannot resolve your issue, Please reinstall the App.

    Step 1: Uninstall it completely
    1. Run Windows PowerShell as Administrator.
    2. Type Get-AppxPackage, press Enter.
    3. From the output list, find Mail App package and remember its PackageFullName as below:
    4. And then type the following command: Remove-Appxpackage –Package microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe
    Note: After running this command in Windows 10, the Mail icon still appear in the App list and Start menu. However, you cannot click to launch it. Just ignore and continue next step.

    Step 2: Reinstall the App from Windows Store

    Thanks to ForumFaq@Technet.

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Saturday, May 21, 2016 3:43 AM
  • Hi NormHU52,

    What is your current situation?

    Please take a try with the register command as suggested:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6120.42011.0_x64__8wekyb3d8bbwe\AppxManifest.xml"}

    If the command above not working, verify the apps with a new admin account, follow the step mentioned in the article below to add a new local admin account:

    http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

    Reply back if any further help needed.

    Regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Tuesday, May 24, 2016 5:46 AM