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BSOD While Playing one game wdf01000.sys RRS feed

  • Question

  • Recently I have been having this problem where after playing 10 or so minutes of a game called AION ( and only that game ), my computer crashes and the BSOD shows up. The message is system_thread_exception_not_handled (wdf01000.sys)

    I tried quite a few things already like manually updating drivers, but nothing seems to work.

    WhoCrashed gives out the following information:

    On Fri 09/05/2014 13:21:34 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\050914-8187-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0xB6B5)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800F30FA6B5, 0xFFFFD0014DBA0E28, 0xFFFFD0014DBA0630)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

    It would be great if you could somehow help me. Thank you.

    Timur.


    • Edited by WhyDoIGetLags Friday, May 9, 2014 1:34 PM Forgot to add it before
    Friday, May 9, 2014 1:29 PM

Answers

  • http://forums.na.aiononline.com/na/

    In my opinion its likely pointing to a memory leak in the game itself and some optimization that well needs to be optimized. 

    Of course follow the instructions of Team Zigzag to the letter and they will give you the answers you need but you should also express your opinions on the game forums in the nicest way possible so your post can be considered for future update and optimizations.

    You can even give a short system spec list and tell them what parts of the game your frames per second slow the most and they will certainly respect you for doing so. 

    The game looks like it has some very nice art work by the way.


    iron8orn

    Friday, May 9, 2014 4:17 PM
  • WDIGL

    These were Related to Wdf01000.sys WDF Dynamic driver from Microsoft.  1ron8orn is probably correct in that it is a memory exception (c0000005).  You can investigate the underlying cause by running driver verifier

    These crashes were related to memory corruption (probably caused by a driver). 

    Please run these tests to verify your memory and find which driver is causing the problem.  

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Since it is more likely to be a driver please run verifier first.
    1-Driver verifier (for complete directions see our wiki here)

    If verifier does not find the issue we can move on to this.
    2-Memtest. (You can read more about running memtest here)

    Co-Authored by  JMH3143

    @1ron8orn +1


    Wanikiya and Dyami--Team Zigzag

    Friday, May 9, 2014 5:56 PM

All replies

  • We do need the actual DMP file as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct

    Wanikiya and Dyami--Team Zigzag

    Friday, May 9, 2014 2:40 PM
  • Sorry for not having done that in the beginning.

    https://onedrive.live.com/redir?resid=5E626DF4149C792D!2105&authkey=!AL91cqYNHFDu5CM&ithint=file%2c.zip 

    Here it is.

    Friday, May 9, 2014 2:46 PM
  • http://forums.na.aiononline.com/na/

    In my opinion its likely pointing to a memory leak in the game itself and some optimization that well needs to be optimized. 

    Of course follow the instructions of Team Zigzag to the letter and they will give you the answers you need but you should also express your opinions on the game forums in the nicest way possible so your post can be considered for future update and optimizations.

    You can even give a short system spec list and tell them what parts of the game your frames per second slow the most and they will certainly respect you for doing so. 

    The game looks like it has some very nice art work by the way.


    iron8orn

    Friday, May 9, 2014 4:17 PM
  • WDIGL

    These were Related to Wdf01000.sys WDF Dynamic driver from Microsoft.  1ron8orn is probably correct in that it is a memory exception (c0000005).  You can investigate the underlying cause by running driver verifier

    These crashes were related to memory corruption (probably caused by a driver). 

    Please run these tests to verify your memory and find which driver is causing the problem.  

    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

    Since it is more likely to be a driver please run verifier first.
    1-Driver verifier (for complete directions see our wiki here)

    If verifier does not find the issue we can move on to this.
    2-Memtest. (You can read more about running memtest here)

    Co-Authored by  JMH3143

    @1ron8orn +1


    Wanikiya and Dyami--Team Zigzag

    Friday, May 9, 2014 5:56 PM