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MAP v9.9 - installation failed - setup failed to update the product RRS feed

  • Question

  • Hello,

    on my Windows Server 2012, I've installed a SQL Server 2017.

    When I run the MAP Setup, I've an error "Setup Failed to update the product. Fix the issue and run setup again. For more information, review the setup log file."

    I've tried to repair .net, but MAP Setup still KO.

    this Server has no access to internet. 

    in the log file : 

    [0F48:0BD4][2018-10-30T14:47:04]i301: Applying execute package: MAPSetup_x64.msi, action: Install, path: C:\ProgramData\Package Cache\{B02D19E1-A1FD-4700-BCC3-78F55458E06F}v9.9.12.0\MAPSetup_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLDIR="E:\Program Files\Microsoft Assessment and Planning Toolkit" TRANSFORMS="" CEIPENABLED="0" LOCALDBDROP="0"'
    [0F48:0BD4][2018-10-30T14:47:43]e000: Error 0x80070643: Failed to install MSI package.
    [0F48:0BD4][2018-10-30T14:47:43]e000: Error 0x80070643: Failed to execute MSI package.
    [09F8:0F30][2018-10-30T14:47:43]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [09F8:0F30][2018-10-30T14:47:43]i319: Applied execute package: MAPSetup_x64.msi, result: 0x80070643, restart: None
    [09F8:0F30][2018-10-30T14:47:43]e000: Error 0x80070643: Failed to execute MSI package.

    thanks for your help

    Tuesday, October 30, 2018 2:10 PM

All replies

  • Hi,

    Could you please share the complete log file to mapfdbk@microsoft.com.

    And also the details of the Installed instance of SQL Server ( Default or MAPS ).

    The log file should be present at “C:\Users\<current user profile>\AppData\Local\Microsoft\MAP\ MAP Toolkit”.

    Thank you

    Regards,
    MAP Toolkit Team

    Aditya Karanam

    Wednesday, October 31, 2018 3:49 PM
  • I am trying to install V9.9 onto a Windows workstation running SQL 2017 ~with~ a MAPS instance...

    Is there a resolution to this issue?  I've cleaned out my registry, rebooted multiple times...

    Thank you,

    Kevin Lange
    Master Database Architect
    Hewlett-Packard Enterprise
    Pointnext Consulting
    Hybrid-IT WW Practice

    Monday, May 6, 2019 4:06 PM