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Hi,
I would like to find out if I can provide the SCSM access for non-domain user to log incident via SCSM Portal ?
Do I have to create a common user or there is other method ?
Regards,
Choo Hoon
hello, the question is: do you want to keep the traceability of the affected user. If no traceabilityis required then you can use a common user account. In the form you can ask the name and email address of the user.
Best Regards Rémy BOVI