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SCSM for Non-domain user RRS feed

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    Hi,

    I would like to find out if I can provide the SCSM access for non-domain user to log incident via SCSM Portal ?

    Do I have to create a common user or there is other method ?

    Regards,

    Choo Hoon

    Friday, April 5, 2013 3:42 AM

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    hello,
    the question is: do you want to keep the traceability of the affected user.
    If no traceabilityis required then you can use a common user account. In the form you can ask the name and email address of the user.

    Best Regards Rémy BOVI




    • Edited by BOVI Rémy Friday, April 5, 2013 8:26 AM
    Friday, April 5, 2013 8:24 AM