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Windows 10 Home and 2008R2 WSUS Check Update Error 0x8024401c RRS feed

  • Question

  • Good afternoon,

    i am running a WSUS on a 2008R2 Standard. Client Rules with GPO works, but i also got a not Domain Member Windows 10 Home.

    When i edit the registry to get updates from WSUS i always get the error 0x8024401c.

    I tried to use the hostname as DNS Name, as Ip, turned off the firewall of the 2008R2, deleted c:\windows\softwaredistribution

    i checked if WSUS console reports that client, no it doesnt.

    i dont get rid of that error. So i gave up and removed registry keys for

    windowsupdate & au

    After rebooting that windows 10 client the same error occours.

    I tried the windows 10 update fixing tool, it doesnt solve to even use without WSUS, it just says it could not fix the problem without giving a specific error number.

    Any ideas?

    Monday, August 31, 2015 11:09 AM

Answers

  • Hello Ralf,

    If you receive Windows Update error 0x8024401C when you use Windows Update, it means that your PC couldn't connect to the Windows Update servers.

    Method 1: Follow the steps mentioned in the link:

    http://windows.microsoft.com/en-US/windows-8/windows-update-error-0x8024401c

     

    Method 2: Refer to the link and follow the steps mentioned in it.

     

    How to solve connection problems with Windows Update

    http://windows.microsoft.com/en-US/windows-8/how-solve-connection-problems-windows-update

     

    Method 3: I would recommend you to Run SFC scan and check if it fixes the issue.

    Therefore use the following script - start with DISM and SFC - at last u can run the whole script. Don´t forget to restart.

    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /RestoreHealth
     
    sfc /scannow
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\windows\logs\cbs\sfcdetails.log
     
    net stop wuauserv
    rd /s /q %WINDIR%\SoftwareDistribution
    net start wuauserv
     
    fsutil resource setautoreset true c:\ 
    echo #### Info:
    fsutil resource info C:
     
    echo MSI
    sc config msiserver start= demand
    Net stop msiserver
    MSIExec /unregister
    MSIExec /regserver
    regsvr32.exe /s %windir%\system32\msi.dll
    Net start msiserver
    sc config msiserver start= auto
    Good luck.


    Best regards,

    David das Neves

    Technology Specialist - Consulting Services
    Computacenter AG & Co. oHG - Munich

    Blog    

    Caution: This post was written with the intention to help and may contain errors.
    If my post was helpful or answered your question please mark it respectively. Thanks.

    • Proposed as answer by Steven_Lee0510 Thursday, September 10, 2015 5:57 AM
    • Marked as answer by Steven_Lee0510 Thursday, September 10, 2015 9:37 AM
    Monday, August 31, 2015 11:51 AM

All replies

  • Hello Ralf,

    If you receive Windows Update error 0x8024401C when you use Windows Update, it means that your PC couldn't connect to the Windows Update servers.

    Method 1: Follow the steps mentioned in the link:

    http://windows.microsoft.com/en-US/windows-8/windows-update-error-0x8024401c

     

    Method 2: Refer to the link and follow the steps mentioned in it.

     

    How to solve connection problems with Windows Update

    http://windows.microsoft.com/en-US/windows-8/how-solve-connection-problems-windows-update

     

    Method 3: I would recommend you to Run SFC scan and check if it fixes the issue.

    Therefore use the following script - start with DISM and SFC - at last u can run the whole script. Don´t forget to restart.

    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /RestoreHealth
     
    sfc /scannow
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\windows\logs\cbs\sfcdetails.log
     
    net stop wuauserv
    rd /s /q %WINDIR%\SoftwareDistribution
    net start wuauserv
     
    fsutil resource setautoreset true c:\ 
    echo #### Info:
    fsutil resource info C:
     
    echo MSI
    sc config msiserver start= demand
    Net stop msiserver
    MSIExec /unregister
    MSIExec /regserver
    regsvr32.exe /s %windir%\system32\msi.dll
    Net start msiserver
    sc config msiserver start= auto
    Good luck.


    Best regards,

    David das Neves

    Technology Specialist - Consulting Services
    Computacenter AG & Co. oHG - Munich

    Blog    

    Caution: This post was written with the intention to help and may contain errors.
    If my post was helpful or answered your question please mark it respectively. Thanks.

    • Proposed as answer by Steven_Lee0510 Thursday, September 10, 2015 5:57 AM
    • Marked as answer by Steven_Lee0510 Thursday, September 10, 2015 9:37 AM
    Monday, August 31, 2015 11:51 AM
  • Hi,

    >>When i edit the registry to get updates from WSUS i always get the error 0x8024401c.

    In addtion to David's reply, Windows 10 home edition will ignore the registry setting of WSUS.

    I tested it in my lab for another thread. Therefore, your question becomes that why does your windows 10 client can't get update from Microsoft Update.

    Best Regards.


    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, September 10, 2015 6:00 AM