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Cant run any pc games or watch videos anymore RRS feed

  • Question

  • This is my rig to start off with.
    ------------------
    System Information
    ------------------
    Time of this report: 8/12/2010, 19:06:17
           Machine name: MRCONFUS3D-PC
       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: EP45-UD3R
                   BIOS: Award Modular BIOS v6.00PG
              Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
              Page File: 1737MB used, 6449MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce 9800 GT 
           Manufacturer: NVIDIA
              Chip type: GeForce 9800 GT
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_0605&SUBSYS_14631462&REV_A2
         Display Memory: 2286 MB
       Dedicated Memory: 495 MB
          Shared Memory: 1791 MB
           Current Mode: 1440 x 900 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: L1975NW
             Monitor Id: WDE5150
            Native Mode: 1440 x 900(p) (59.887Hz)
            Output Type: DVI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.5721 (English)
         Driver Version: 8.17.12.5721
            DDI Version: 10
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 6/7/2010 16:58:00, 12338280 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71E3E-4545-11CF-8B61-6F341CC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x0605
              SubSys ID: 0x14631462
            Revision ID: 0x00A2
    Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.17.12.5721:pci\ven_10de&dev_0605
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    Out of the blue, my display driver decides to just stop running when i play games or watch videos. i tried uninstalling and reinstalling drivers. nothing. i tried a system restore before i updated my computer, nothing. Basically, if i start up any game anymore, within minutes my computer freezes with artifacts ALLOVER THE SCREEN, sometimes im lucky and i can alt tab out but in the end i still have to restart my computer because all i get to see when i alt tab is the error message, then my computer keeps freezing. One time, it froze in game and i couldnt get windows to start up normally so i had to run it in safe mode and uninstall the damn driver then reinstall a newer one only to get the same problems.
    any help would be much appreciated.
    Friday, August 13, 2010 8:25 AM

Answers

  • Hi ,

    After checking the issue, I suggest you uninstall the display card driver from Device Manager and reinstall it again:

     

    1. Click the Start Button, type Device Manager in the Search bar and press "Enter". Click Continue if necessary.

    2. Double click to expand the Display adapters.

    3. Right click the display card and click "Uninstall".

    4. Restart the computer.

    5. Click the Start Button, type Device Manager in the Search bar and press "Enter". Click Continue if necessary.

    6. Double click to expand the Display adapters.

    7. Right click the display card and click "Update Driver Software".

    8. Click "Search automatically for updated driver software".

    9. Follow the wizard to install the driver.

     

    If the issue persists, install the latest version for Windows 7 x64 from NVIDIA: GeForce/ION Driver Release 256

     

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Hope it helps.

    Regards ,

    Alex

    • Marked as answer by Linda Yan Monday, August 23, 2010 8:42 AM
    Monday, August 16, 2010 8:52 AM

All replies

  • Sorry the fonts so small, i had to copy and paste because i accidently posted in the wrong area.
    Friday, August 13, 2010 8:28 AM
  • bump
    Saturday, August 14, 2010 5:35 AM
  • Hi ,

    After checking the issue, I suggest you uninstall the display card driver from Device Manager and reinstall it again:

     

    1. Click the Start Button, type Device Manager in the Search bar and press "Enter". Click Continue if necessary.

    2. Double click to expand the Display adapters.

    3. Right click the display card and click "Uninstall".

    4. Restart the computer.

    5. Click the Start Button, type Device Manager in the Search bar and press "Enter". Click Continue if necessary.

    6. Double click to expand the Display adapters.

    7. Right click the display card and click "Update Driver Software".

    8. Click "Search automatically for updated driver software".

    9. Follow the wizard to install the driver.

     

    If the issue persists, install the latest version for Windows 7 x64 from NVIDIA: GeForce/ION Driver Release 256

     

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Hope it helps.

    Regards ,

    Alex

    • Marked as answer by Linda Yan Monday, August 23, 2010 8:42 AM
    Monday, August 16, 2010 8:52 AM