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All photos disappeared from Lync after November Cumulative Update RRS feed

  • Question

  • I upgraded all the Lync Enterprise Servers to the latest cumulative update last night from here - http://technet.microsoft.com/en-us/lync/gg131945 and All the photos disappeared from all the clients. Some of the clients are still showing some photos, but once their address books get updated, the photos disappear. The only change was the upgrade and server reboots. Does anyone know what could have caused this?
    Thursday, December 8, 2011 2:02 AM

Answers

  • Hi,

    It looks like your update action formats or deletes the address book in the lync server. The lync need to some time to download the photo from AD again.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by justin.morris Friday, December 9, 2011 11:20 AM
    • Marked as answer by Sean_Xiao Thursday, December 15, 2011 2:00 AM
    Friday, December 9, 2011 8:50 AM

All replies

  • Some how, they all came back after about a day or two. I didn't have to do anything.
    Thursday, December 8, 2011 5:28 PM
  • Hi,

    It looks like your update action formats or deletes the address book in the lync server. The lync need to some time to download the photo from AD again.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by justin.morris Friday, December 9, 2011 11:20 AM
    • Marked as answer by Sean_Xiao Thursday, December 15, 2011 2:00 AM
    Friday, December 9, 2011 8:50 AM