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How to manage client on different network RRS feed

  • Question

  • Hi,

    We noticed the WSUS only able to see the client computer which are on same network. We have server that seating on different network & those server not able to see from WSUS. Those server are join to same domain, and their network are able to reach WSUS server.

    How to allow others network to be able to patch by WSUS server?

    Regards,

    Shiro

    Tuesday, July 9, 2019 8:51 AM

Answers

  • Hi Shiro,
      

    According to your description, please refer to the following steps to check:
      

    1. Maybe you have already done it, but the smooth flow of the network is the first thing to rule out. Try to access the following address from a client computer on a different network via a browser:
      > http:// WSUSserverFQDN:PortNUM/selfupdate/iuident.cab
      And make sure you can open/download the file. If this is not possible, it may be that the current client computer cannot resolve to the WSUS server.
        
    2. Please check the GPOs that these computers are applying, where the address of this group policy is filled:
      > [Specify intranet Microsoft update service location]
      If you are currently using the "WSUSServerName:PortNUM" form, consider changing to the "WSUSserverFQDN:PortNUM" form.
       
    3. Also, if your WSUS server is using the 8531 and uses SSL, make sure the client computer has the necessary certificates.
        

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 10, 2019 2:04 AM

All replies

  • Did you check that GPO Policy for WSUS settings was applied to the servers from the other subnet?

    Microsoft Certified Professional

    [If a post helps to resolve your issue, please click the "Mark as Answer" of that post or click Answered "Vote as helpful" button of that post. By marking a post as Answered or Helpful, you help others find the answer faster. ]

    Tuesday, July 9, 2019 1:06 PM
  • Hi Shiro,
      

    According to your description, please refer to the following steps to check:
      

    1. Maybe you have already done it, but the smooth flow of the network is the first thing to rule out. Try to access the following address from a client computer on a different network via a browser:
      > http:// WSUSserverFQDN:PortNUM/selfupdate/iuident.cab
      And make sure you can open/download the file. If this is not possible, it may be that the current client computer cannot resolve to the WSUS server.
        
    2. Please check the GPOs that these computers are applying, where the address of this group policy is filled:
      > [Specify intranet Microsoft update service location]
      If you are currently using the "WSUSServerName:PortNUM" form, consider changing to the "WSUSserverFQDN:PortNUM" form.
       
    3. Also, if your WSUS server is using the 8531 and uses SSL, make sure the client computer has the necessary certificates.
        

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 10, 2019 2:04 AM
  • Hi,
     

    Any update is welcome here.
    If the issue is resolved, share your solution or find the helpful response "Mark as Answer" to help other community members find the answer.
     

    Thank you for your cooperation, as always.
     

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, July 19, 2019 7:28 AM