locked
Disk space usage RRS feed

  • Question

  • Ok my install has only been up and running for a few days but what I'm having a problem with is seeing the disk space usage under the computers tab. I did look under monitoring in Windows sever> logical disk state, there it show data for all the servers I am monitoring. So I was wondering why it doesn't show up under the computers? Thanks.

    Wednesday, August 1, 2007 12:05 PM

Answers

  •  

    Hi Rick,

     

    From the GPresult.txt you sent, the GPOs should have applied. If you have checked the suggestions I mentioned above, please try the following steps:

     

    1.     Open your Windows Update Log file (C:\Windows\WindowsUpdate.log) on a “unknown” client.

     

    2.     Do a "Find..." for the following word:  failed

     

    3.     Scan through all the "failed" messages until you get to the last few, they will be the most recent, and most relevant.

     

    4.     Next to each "Failed" you should see an error code.

     

    If your error code is 0x8024400a, try the following resolution: 

     

    http://support.microsoft.com/default.aspx?scid=kb;en-us;905422

     

    If you see error code:   0x00012c try the following steps on the problem machine:

     

    a)     On the client that is experiencing the problem...

    b)     Stop the "Windows Management Instrumentation" Service

    c)     Go to the "system32\wbem" folder

    d)     Delete the "respository" folder

    e)     Start the "Windows Management Instrumentation" Service

    f)      Run "wuauclt /detectnow"

     

    If this is not the case, please try uninstalled the SCE agent on those “unknown” clients and re-push the agent to see if it works.

     

    If the problem still persists, please help collect more information for further research:

     

    Information Needed:

     

    1. On a “Unknown” client, stop the Automatic Update service via services.msc.

     

    2. Rename the windowsupdate.log (under %windir%) to windowsupdate1.log, and then start the Automatic Update service.

     

    3. Run “wuauclt /detectnow” command.

     

    4. Wait for 10 minutes and then run “wuauclt /reportnow” command.

     

    5. We will get a new %windir%\windowsupdate.log file.

     

    6. Please send this new windowsupdate.log as well as the windowsupdate1.log files to scedata@microsoft.com and copy the following three lines in the email body:

     

    Disc space usage

    http://forums.microsoft.com/TechNet/ShowPost.aspx?postid=1946739&siteid=17

    Jie-Feng Ren – MSFT

     

    Note:

     

    How to send files to the Microsoft SCE team for review

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1680389&SiteID=17

     

    Also, please post a quick note in the current thread after sending the email.

     

    Thanks!

     

    Thursday, August 9, 2007 8:06 AM

All replies

  •  

    HI,

    A couple of questions:

    1)Is this for all computers?

    2)What os are you running?

    3)Do you get any other inventory information on the computer view?

     

    Björn Axéll MVP  - Advisec AB

    http://blog.advisec.com

     

     

    Thursday, August 2, 2007 7:22 PM
  • Hi Rick,

     

    As far as I know, SCE 2007 use different function to rollup report under Monitoring and Computer tab.

     

    Under Computer tab, SCE 2007 use the WSUS database as a data source.  The disc space usage is reported  from the client to the Reporting Web Service. This information is pulled from the %windir%\SoftWareDistribution\EventCache folder and is upload to the server. This is not done real-time. The events are cached and then uploaded in bundles of event 0-20 minutes after the client synchronizes with the server.  To force the Windows Update Agent to sent all queued reports to the WSUS server, the “wuauclt /reportnow” command can be run on the client.

    However, under Monitoring tab, the disc space usage is reported by using OperationsManager” and OperationsManagerDW database as data source. It provides access to Operations Manager monitoring data. The data comes from the OpsMgr agent using a discovery defined in the Windows OS management pack.This is the same as SCOM 2007 and done real-time.

    Hope it helps.

    ---------------------

    Regards,

    Jie-Feng Ren

    Microsoft Online Community Support

     

    Friday, August 3, 2007 1:12 AM
  •  

    Sorry for the long break here's that information:

     

    1. Not happening for all machines.

    2. Running mainly windows xp and windows 2003 server

    3. I do get other information such as model, OS and such.

     

    Here's what it shows:

     

    Server Name

    OS:

    Service Pack:

    Model:

    Manufacture:

    Memory:

     

    Disk Space Usage

     

    Unknown

     

     

    But on other servers is shows:

     

    Server Name

    OS:

    Service Pack:

    Model:

    Manufacture:

    Memory:

     

    Disk Space Usage:

     

    C:

    D:

     

    Network card

    Adapter name:

    DNS Domain:

    DHCP:

    IP Address:

     

    Tuesday, August 7, 2007 3:02 PM
  •  

    Rick,

    Are these servers all the same make and model or are they different?

    Tim

    Tuesday, August 7, 2007 10:15 PM
  •  

    Hi,

    Can you run the command "diskperf" to verify that you have enabled disk monitoring on your systems.

     

    Björn Axéll MVP - Advisec AB

    http://blog.advisec.com

     

    Tuesday, August 7, 2007 10:31 PM
  • Hi Rick,

     

    Thanks for your update. SCE 2007 uses WSUS 3.0 features to collect a basic set of hardware and software inventory from managed computers. According to your issue, please check following points:

     

    Suggestions:

     

    1. Please check one of the machines that reports the "Unknown" inventory status by running rsop.msc. Then check the policy of Computer Configuration\Administrative Templates\Windows Component\Windows update\"Specify intranet Microsoft updates location". It should point to https://<computername.FQDN:8531>.

     

    2. Please ensure that this "Unknown" computer is a member of the AD security group SCE Managed Computers (SCESERVER_MG).

     

    3. Run “wuauclt /detectnow” and “wuauclt /reportnow” command on the "Unknown" clients.

     

    4. Uninstall SCE agent on these “Unknown” clients and then re-push the agent from SCE server.

     

    If the problem still persists, please help collect more information for further research:

     

    Information Needed:

     

    1. On a “Unknown” client, stop the Automatic Update service via services.msc.

     

    2. Rename the windowsupdate.log (under %windir%) to windowsupdate1.log, and then start the Automatic Update service.

     

    3. Run “wuauclt /detectnow” command.

     

    4. Wait for 10 minutes and then run “wuauclt /reportnow” command.

     

    5. We will get a new %windir%\windowsupdate.log file.

     

    6. Please send this new windowsupdate.log as well as the windowsupdate1.log files to scedata@microsoft.com and copy the following information in the email body:

     

    Disc space usage

    http://forums.microsoft.com/TechNet/ShowPost.aspx?postid=1946739&siteid=17

    Jie-Feng Ren – MSFT

     

    Note:

     

    How to send files to the Microsoft SCE team for review

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1680389&SiteID=17

     

    Also, please post a quick note in the current thread after sending the email.

     

    Thanks!

     

    Wednesday, August 8, 2007 11:06 AM
  • All of our server are HP or Dell they are close to the same model, sometimes the next model up.

    Wednesday, August 8, 2007 11:53 AM
  •  Björn Axell MVP - Advisec AB wrote:

     

    Hi,

    Can you run the command "diskperf" to verify that you have enabled disk monitoring on your systems.

     

    Björn Axéll MVP - Advisec AB

    http://blog.advisec.com

     

     

    Here is the out put of that command on one of the servers:

     

    Both Logical and Physical Disk Performance counters on this system
            are automatically enabled on demand.
    For legacy applications using IOCTL_DISK_PERFORMANCE to retrieve raw counters,
    you can use -Y or -N to forcibly enable or disable. No reboot is required.

    Wednesday, August 8, 2007 11:55 AM
  •  

    Well I went to run a rsop.msc and got some really weird items in the results. See picture.

     

    http://www.fkaa.com/repositories/y9ti45pm87/

    Wednesday, August 8, 2007 12:33 PM
  • Hi Rick,

     

    Have you tried all methods mentioned above. Please run "gpresult /z>c:\gpresult.txt" command on a "unknown" client to check the GPOs have been applied properly.

     

    Wednesday, August 8, 2007 1:37 PM
  • Here's what I'm getting:

     


    RSOP data for DOMAIN\rketcham on RKETCHAM : Logging Mode
    -------------------------------------------------------------

    OS Type:                     Microsoft(R) Windows(R) Server 2003 Standard x64 Edition
    OS Configuration:            Member Server
    OS Version:                  5.2.3790
    Terminal Server Mode:        Remote Administration
    Site Name:                   Default-First-Site
    Roaming Profile:            
    Local Profile:               C:\Documents and Settings\rketcham
    Connected over a slow link?: No


    COMPUTER SETTINGS
    ------------------
        CN=RKETCHAM,CN=Computers,DC=domain,DC=com
        Last time Group Policy was applied: 8/8/2007 at 10:46:21 AM
        Group Policy was applied from:      domain.fkaa.com
        Group Policy slow link threshold:   500 kbps
        Domain Name:                        fkaa
        Domain Type:                        WindowsNT 4

        Applied Group Policy Objects
        -----------------------------
            SCE Managed Computers Group Policy (ESSENTIALS_MG)
            System Center Essentials All Computers Policy
            Default Domain Policy
            Windows CLient Updates
            Local Group Policy

        The computer is a part of the following security groups
        -------------------------------------------------------
            BUILTIN\Administrators
            Everyone
            BUILTIN\Users
            NT AUTHORITY\NETWORK
            NT AUTHORITY\Authenticated Users
            This Organization
            RKETCHAM$
            Domain Computers
            SCE Managed Computers (ESSENTIALS_MG)
           

    USER SETTINGS
    --------------
        CN=RicK Ketcham,CN=Users,DC=domain,DC=com
        Last time Group Policy was applied: 8/8/2007 at 10:46:21 AM
        Group Policy was applied from:      domain.com
        Group Policy slow link threshold:   500 kbps
        Domain Name:                        DOMAIN
        Domain Type:                        Windows 2000
       
        Applied Group Policy Objects
        -----------------------------
            Default Domain Policy

        The following GPOs were not applied because they were filtered out
        -------------------------------------------------------------------
            Windows CLient Updates
                Filtering:  Not Applied (Empty)

            System Center Essentials All Computers Policy
                Filtering:  Not Applied (Empty)

            SCE Managed Computers Group Policy (ESSENTIALS_MG)
                Filtering:  Denied (Security)

            Local Group Policy
                Filtering:  Not Applied (Empty)

       

    Wednesday, August 8, 2007 3:02 PM
  •  

    Hi Rick,

     

    From the GPresult.txt you sent, the GPOs should have applied. If you have checked the suggestions I mentioned above, please try the following steps:

     

    1.     Open your Windows Update Log file (C:\Windows\WindowsUpdate.log) on a “unknown” client.

     

    2.     Do a "Find..." for the following word:  failed

     

    3.     Scan through all the "failed" messages until you get to the last few, they will be the most recent, and most relevant.

     

    4.     Next to each "Failed" you should see an error code.

     

    If your error code is 0x8024400a, try the following resolution: 

     

    http://support.microsoft.com/default.aspx?scid=kb;en-us;905422

     

    If you see error code:   0x00012c try the following steps on the problem machine:

     

    a)     On the client that is experiencing the problem...

    b)     Stop the "Windows Management Instrumentation" Service

    c)     Go to the "system32\wbem" folder

    d)     Delete the "respository" folder

    e)     Start the "Windows Management Instrumentation" Service

    f)      Run "wuauclt /detectnow"

     

    If this is not the case, please try uninstalled the SCE agent on those “unknown” clients and re-push the agent to see if it works.

     

    If the problem still persists, please help collect more information for further research:

     

    Information Needed:

     

    1. On a “Unknown” client, stop the Automatic Update service via services.msc.

     

    2. Rename the windowsupdate.log (under %windir%) to windowsupdate1.log, and then start the Automatic Update service.

     

    3. Run “wuauclt /detectnow” command.

     

    4. Wait for 10 minutes and then run “wuauclt /reportnow” command.

     

    5. We will get a new %windir%\windowsupdate.log file.

     

    6. Please send this new windowsupdate.log as well as the windowsupdate1.log files to scedata@microsoft.com and copy the following three lines in the email body:

     

    Disc space usage

    http://forums.microsoft.com/TechNet/ShowPost.aspx?postid=1946739&siteid=17

    Jie-Feng Ren – MSFT

     

    Note:

     

    How to send files to the Microsoft SCE team for review

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1680389&SiteID=17

     

    Also, please post a quick note in the current thread after sending the email.

     

    Thanks!

     

    Thursday, August 9, 2007 8:06 AM