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64 bit won't install on intel p35 board RRS feed

  • Question

  • Hello Everyone
         I am trying to install 64-bit Vista ultimate on intel DP35DP mother board with Quad core (Q6600) processor. RAM is 2 gb.
    It boots from DVD, progress bar to download drivers appears and completes. Then I see standard walpaper with mouse pointer. After that PC reboots. This is what I have done so far:-

    1. Tried installing it using 500GB SATA or 250 GB IDE drive.
    2. Tried all the SATA settings in BIO (RAID, IDE, AHCI)
    3. Tried disabling onboard network adapter.
    Following works:-
    1. Can successfully install 32-bit Vista on this PC.
    2. Can install redhat 5 linux on this hardware.
    3. Can install 64-bit Vista on VMWare running on 64-bit redhat linux on same PC using same 64-bit install DVD.

    Just 64-bit Vista does not install.

    Would appreciate any help on this issues.


    Thanks
    Amar
      
    Tuesday, April 1, 2008 10:08 PM

Answers

  • Hi Arma,

     

    There is another thread that discusses on Intel DP35DP motherboard rebooting (especially with Q6600 processor) issues:

     

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2164801&SiteID=17

     

    According to the customer who encountered this problem, this issue can be resolved by an update from Intel. For your case, you may try to boot into safe mode and update the BIOS via the provided patch, then go back to normal boot, providing no speicial requirement from Intel.

     

    Hope this helps!

     

    Cheers,

    Lionel

     

    Thursday, April 3, 2008 9:24 AM

All replies

  • Hi Arma,

     

    There is another thread that discusses on Intel DP35DP motherboard rebooting (especially with Q6600 processor) issues:

     

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2164801&SiteID=17

     

    According to the customer who encountered this problem, this issue can be resolved by an update from Intel. For your case, you may try to boot into safe mode and update the BIOS via the provided patch, then go back to normal boot, providing no speicial requirement from Intel.

     

    Hope this helps!

     

    Cheers,

    Lionel

     

    Thursday, April 3, 2008 9:24 AM
  • Hi Lionel
       Thanks for replying. BIOS did not resolve my issue. I called Intel and they advised me to change memory (issue with required voltage) and power supply (wattage). I was not satisfied with Intel's support rep's reasoning behind this as I was able to install Linux, XP, 32-bit Vista etc. Instead I replaced the intel board with ABIT board. After that I was able to install Vista 64-bit successfully.
        Now as soon as I start VMWare workstation 6.0.x, Vista crashes with BSOD. Could not find a solution yet.

    Amar
    Tuesday, April 8, 2008 10:30 PM
  • Hello Amar,

     

    Please understand that to troubleshoot the blue screen issues, we usually need to perform debugging. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).

     

    To obtain the phone numbers for specific technology request, please refer to the website listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS  

     

    If you are outside the US,  please refer to http://support.microsoft.com for regional support phone numbers.

     

    Besides, I recommend you to update BIOS for the new motherboard, which is possibly helpful in this case.

     

    Hope the issue can be fixed soon!

     

    Cheers,

    Lionel

     

    Wednesday, April 9, 2008 4:18 AM