Server Manager Won't refresh - Windows Update error 800B0100 RRS feed

  • Question

  • Hi, After attempting to install KB982381, I am unable to refresh Server Manager, or view historical updates installed. Susequent retries of KB982381 fails with 800B0100. OS is Windows Server 2008 SP2, with Exchange 2007 SP1 update rollup 8, CCR secondary node.

    The SUR reports:


    Checking System Update Readiness.

    Binary Version 6.0.6002.22359

    Package Version 8.0

    2010-06-28 07:46


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages

    (f)           CBS MUM Missing           0x00000002                servicing\Packages\Package_for_KB982381_server_0~31bf3856ad364e35~amd64~~                           

    (f)           CBS MUM Missing           0x00000002                servicing\Packages\Package_for_KB982381_server~31bf3856ad364e35~amd64~~                

    (f)           CBS MUM Missing           0x00000002                servicing\Packages\Package_for_KB982381~31bf3856ad364e35~amd64~~                


    Checking Component Store



    Seconds executed: 353

     Found 3 errors

      CBS MUM Missing Total count: 3


    Unavailable repair files:







     I have downloaded the KB982381 msu, but that fails also. Any ideas or alternate downloads that can resolve this problem?


    Adrian Ryan

    Sunday, July 4, 2010 8:23 PM


  • Hi,


    Please download the files from the following site and then copy them to C:\Windows\servicing\Packages to replace the old files.



    Password: I{%LNqhYwYwAyxC


    Hope it helps.


    Tim Quan

    TechNet Subscriber Support in forum

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    • Marked as answer by Adrian Ryan Monday, July 5, 2010 7:44 PM
    Monday, July 5, 2010 2:44 AM

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