none
optional update failed RRS feed

  • Question

  • Please help tried to update AMi and Nvidia drives get errors WindowsUpdate_8024402C and WindowsUpdate_80070103.

    Thanks

    Tazmain

    Wednesday, May 10, 2017 3:44 PM

All replies

  • It's ALWAYS preferable to download your drivers directly from the vendor rather than updating them through Windows update.
    Wednesday, May 10, 2017 9:15 PM
  • Hi,

    Windows update only install the basic drivers for your device.

    You best bet to download Windows 7 compatibility driver from the product manufacturer website.

    For Ami driver download:

    https://ami.com/en/products/

    Download NVidia driver:

    http://www.nvidia.com/Download/index.aspx

    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

    Best regards,

    Joy.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, May 11, 2017 10:13 AM
    Moderator
  • Hi Tazmain.

    A driver should be updated only if the new version is highly recommended because it fixes serious problems and/or provide new or improved features.
    You should rely on Windows Update to upgrade drivers if and only if a more recent version of the drivers is not available on the drivers developers' site or if you cannot find a driver for a specific device without asking Windows Update to look for it: the recommended best practice is to manually update a driver using the instructions provided by the driver's developer.

    Bye.


    Luigi Bruno MCP, MCTS, MOS, MTA

    Thursday, May 11, 2017 3:17 PM