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Application only works with processes of its exact integrity level. Is UAC basically incompatible with specific software? RRS feed

  • Question

  • Mouse gesture application StrokeIt only works with processes of its exact same integrity level, and never any lower. (I tested Low, Medium, and High.) Is this a UAC-relevant configuration issue? How can I resolve it? Are there any workarounds?

    Or does the app need to be rereleased for Vista and this is the only solution?

    I find UAC valuable and want to use it, but I cannot use it if it is basically incompatible with certain software with no solution.

    In my experience I have almost never encountered something that was truly a lost cause, so feel free to lay it on with as much technical detail and complexity as is necessary. I am very interested in the reasons why a higher level IL might be unable to work with the lower as this likely applies to many of the applications I use. I need to solve this, and understanding helps.

    Closing notes: StrokeIt works fine without UAC. Though mouse trails should be disabled. Also, I'm a lot more concerned about this issue in general than with this specific program, although the program is important to me.

    Please offer insight, I'll be sure to pass it on.
    (I researched this issue but couldn't find anything relevant anywhere.)
    Saturday, February 9, 2008 6:44 PM

Answers

  •  

    Hi Chirs,

     

    Windows Vista is a new operating system and contains many new features and technologies. Some third party manufacturers may have not provided updates for their products (including both hardware and software products) to seamless work with Windows Vista.

     

    However, please understand that it is the manufacturers' responsibility to update their products. Microsoft is always trying to help our customer best use our products, and provided compatibility information for our customers, in order to help our customer best use Windows Vista. For example:

     

    Vista Hardware Compatibility Check Site

    http://winqual.microsoft.com/hcl  

     

    Vista Software Compatibility Check Site

    http://www.appreadiness.com/Lists/Logo/Logo.aspx

     

    I have not used this wonderful tool before, however based on my research, it is not completely compatible with Windows Vista system so far as I know. But it seems there is a work around on this issue. Please see people's discussion in StrokeIt forum for details. StrokeIt fans are now expecting Jeff to work out the latest version for Windows Vista.

     

    StrokeIt work on Windows Vista?

    http://www.tcbmi.com/strokeit/forum/read.php?3,10732

     

    Vista Petition and Donation Pledge

    http://www.tcbmi.com/strokeit/forum/read.php?3,12308

     

    Note: The third party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

     

    Hope this helps and have a nice day!

     

     

    Sincerely,

    Robbin Meng

    Microsoft Online Community Support

     

    Tuesday, February 12, 2008 7:31 AM

All replies

  •  

    Hi Chirs,

     

    Windows Vista is a new operating system and contains many new features and technologies. Some third party manufacturers may have not provided updates for their products (including both hardware and software products) to seamless work with Windows Vista.

     

    However, please understand that it is the manufacturers' responsibility to update their products. Microsoft is always trying to help our customer best use our products, and provided compatibility information for our customers, in order to help our customer best use Windows Vista. For example:

     

    Vista Hardware Compatibility Check Site

    http://winqual.microsoft.com/hcl  

     

    Vista Software Compatibility Check Site

    http://www.appreadiness.com/Lists/Logo/Logo.aspx

     

    I have not used this wonderful tool before, however based on my research, it is not completely compatible with Windows Vista system so far as I know. But it seems there is a work around on this issue. Please see people's discussion in StrokeIt forum for details. StrokeIt fans are now expecting Jeff to work out the latest version for Windows Vista.

     

    StrokeIt work on Windows Vista?

    http://www.tcbmi.com/strokeit/forum/read.php?3,10732

     

    Vista Petition and Donation Pledge

    http://www.tcbmi.com/strokeit/forum/read.php?3,12308

     

    Note: The third party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

     

    Hope this helps and have a nice day!

     

     

    Sincerely,

    Robbin Meng

    Microsoft Online Community Support

     

    Tuesday, February 12, 2008 7:31 AM
  • I am certainly surprised and appreciative of your thoroughness, though this isn't quite new information for me. I understand that your answer is that this tool needs to updated. Thank you for the reply.

    If there's anyone floating around the forum with experience working around or correcting a similar problem to mine, be sure to chime in.

    Otherwise that ends it for me, thanks for your answer.
    Wednesday, February 13, 2008 6:09 AM
  • Sure Chris, you are welcome. If I receive similar issue or get any update on it, I will certainly share will you here.

     

    Best Regards,

    -Robbin

    Wednesday, February 13, 2008 7:13 AM