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Windows 7 continuous Blue screen crashes. RRS feed

  • Question

  • I clean installed windows 7 3 days ago and have experienced blue screen crashes every 2 to 3 hours since, They appear to be random and not related to high compute/memory use. They occur actually when I leave the system idle for the most part.

    I have replaced the Nvidia driver with an NVidia update and did a windows upgrade re-install. This seemed to give respite from crashes most of today but they have resumed.

    Here is an excert from todays error log:

    1/7/2011 8:21 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x30cc
Faulting application start time: 0x01cbae43ebaa27b0
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 29573760-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:21 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x2df4
Faulting application start time: 0x01cbae43de7b2f80
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1c283f30-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:21 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x301c
Faulting application start time: 0x01cbae43d0eb52a0
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0e999ad0-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER5EB9.tmp.appcompat.txt
C:\Windows\Temp\WER5EC9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER5EDA.tmp.hdmp
C:\Windows\Temp\WER5F0A.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_37636924

Analysis symbol: 
Rechecking for solution: 0
Report Id: 29573760-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER5EB9.tmp.appcompat.txt
C:\Windows\Temp\WER5EC9.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER5EDA.tmp.hdmp
C:\Windows\Temp\WER5F0A.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_0c8b5f36

Analysis symbol: 
Rechecking for solution: 0
Report Id: 29573760-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER860.tmp.appcompat.txt
C:\Windows\Temp\WER870.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER881.tmp.hdmp
C:\Windows\Temp\WER8B1.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_2ae312db

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1c283f30-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER860.tmp.appcompat.txt
C:\Windows\Temp\WER870.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER881.tmp.hdmp
C:\Windows\Temp\WER8B1.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_368308dc

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1c283f30-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WERAF87.tmp.appcompat.txt
C:\Windows\Temp\WERAF97.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERAFA8.tmp.hdmp
C:\Windows\Temp\WERAFD8.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_347aba11

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0e999ad0-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:21 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WERAF87.tmp.appcompat.txt
C:\Windows\Temp\WERAF97.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERAFA8.tmp.hdmp
C:\Windows\Temp\WERAFD8.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_25e2aff4

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0e999ad0-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:22 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x2f3c
Faulting application start time: 0x01cbae4408dbf0c0
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4688d960-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:22 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x303c
Faulting application start time: 0x01cbae43f9445d00
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 36f1e1e0-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:22 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER1E11.tmp.appcompat.txt
C:\Windows\Temp\WER1E22.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER1E32.tmp.hdmp
C:\Windows\Temp\WER1E62.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_0310287d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 4688d960-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:22 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER1E11.tmp.appcompat.txt
C:\Windows\Temp\WER1E22.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER1E32.tmp.hdmp
C:\Windows\Temp\WER1E62.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_34fc1e8e

Analysis symbol: 
Rechecking for solution: 0
Report Id: 4688d960-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:22 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WERB7E0.tmp.appcompat.txt
C:\Windows\Temp\WERB7F0.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERB811.tmp.hdmp
C:\Windows\Temp\WERB840.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_3413c299

Analysis symbol: 
Rechecking for solution: 0
Report Id: 36f1e1e0-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:22 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WERB7E0.tmp.appcompat.txt
C:\Windows\Temp\WERB7F0.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERB811.tmp.hdmp
C:\Windows\Temp\WERB840.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_0af7b86c

Analysis symbol: 
Rechecking for solution: 0
Report Id: 36f1e1e0-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:23 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0xafc
Faulting application start time: 0x01cbae442b6ba090
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6918b040-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:23 AM Application Error Faulting application name: vssvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc59b
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000003dc67
Faulting process id: 0x31a4
Faulting application start time: 0x01cbae441a4b4220
Faulting application path: C:\Windows\system32\vssvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 57f9b160-1a37-11e0-8e76-00223ff20820

    1/7/2011 8:23 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER93.tmp.appcompat.txt
C:\Windows\Temp\WERA3.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERA4.tmp.hdmp
C:\Windows\Temp\WERD4.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_2b250b6c

Analysis symbol: 
Rechecking for solution: 0
Report Id: 6918b040-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:23 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER93.tmp.appcompat.txt
C:\Windows\Temp\WERA3.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERA4.tmp.hdmp
C:\Windows\Temp\WERD4.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_0ec50100

Analysis symbol: 
Rechecking for solution: 0
Report Id: 6918b040-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:23 AM Windows Error Reporting Fault bucket 7171533, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER9063.tmp.appcompat.txt
C:\Windows\Temp\WER9074.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER9075.tmp.hdmp
C:\Windows\Temp\WER90A4.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_14c09b0d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 57f9b160-1a37-11e0-8e76-00223ff20820
Report Status: 0

    1/7/2011 8:23 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: vssvc.exe
P2: 6.1.7600.16385
P3: 4a5bc59b
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c0000005
P8: 000000000003dc67
P9: 
P10: 

Attached files:
C:\Windows\Temp\WER9063.tmp.appcompat.txt
C:\Windows\Temp\WER9074.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER9075.tmp.hdmp
C:\Windows\Temp\WER90A4.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_vssvc.exe_21edaa67feeeb66d9a88d3e9b40f76a0af3e30_cab_2bcc90c1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 57f9b160-1a37-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 8:30 AM Application Error Faulting application name: wmiprvse.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc794
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0
Exception code: 0xc0000005
Fault offset: 0x000000000000aa7d
Faulting process id: 0x33a4
Faulting application start time: 0x01cbae45292d9c24
Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 671013b4-1a38-11e0-8e76-00223ff20820

    1/7/2011 8:30 AM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmiprvse.exe
P2: 6.1.7600.16385
P3: 4a5bc794
P4: KERNELBASE.dll
P5: 6.1.7600.16385
P6: 4a5bdfe0
P7: c0000005
P8: 000000000000aa7d
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_wmiprvse.exe_8574706063e23fceb80703c7211181f32284be8_165781a4

Analysis symbol: 
Rechecking for solution: 0
Report Id: 671013b4-1a38-11e0-8e76-00223ff20820
Report Status: 4

    1/7/2011 9:02 PM Windows Error Reporting Fault bucket X64_0x1E_0_nvstor!NvStorNonIntBuildAndStartPrd+6e, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\010711-31418-01.dmp
C:\Users\DK\AppData\Local\Temp\WER-64553-0.sysdata.xml
C:\Users\DK\AppData\Local\Temp\WERECAE.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_09e607cc

Analysis symbol: X64_0x1E_0_nvstor!NvStorNonIntBuildAndStartPrd+6e
Rechecking for solution: 0
Report Id: 010711-31418-01
Report Status: 0

    Can anyone help with next steps. I am out of business - all this worked fine in XP.

    Friday, January 7, 2011 9:42 PM

All replies

  • To see the cause of a bug check (BSOD) I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    I can see that a lot of applications crash because of this error:

    //
    // MessageId: STATUS_ACCESS_VIOLATION
    //
    // MessageText:
    //
    // The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    //
    #define STATUS_ACCESS_VIOLATION          ((NTSTATUS)0xC0000005 L)

    So, check your HDD with chkdsk for errors and also run memtest86+ to check your RAM for errors.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, January 8, 2011 2:22 PM
  • I cannot access the minidump file they are locked and require admin permission to copy. If I try to zip access is denied and the zip file is empty.

    This is the biggest nightmare I have experienced in 30 years of computing. I am not a techie - just want a computer that works and doesn't block me at every turn. Sorry for rant but this is 5 days with no work done except trying to de-bug Windows7. I stayed away from Vista and wa sassured all wa sfixed in 7 but I wish I had stayed on XP. Next step will be to just buy a MAC and put all this on Craigslist. Need bto get back to business - my business not helping Microsoft debug W 7.

    Please help or show me where I can get the instructions (I follow instruction well) to zip these minidumps and get them on Skydrive.

    David F Keene
    Sunday, January 9, 2011 3:35 PM
  • How do I perform "chkdsk"? Sorry to be a dummy but I never had this problem before.
    David F Keene
    Sunday, January 9, 2011 3:40 PM
  • I found the check disk deal - sorry for frustrated distraction.
    David F Keene
    Sunday, January 9, 2011 3:50 PM
  • I cannot access the minidump file they are locked and require admin permission to copy.
    Accept the UAC prompt and copy the files to your desktop, zip them there and upload them.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, January 9, 2011 7:26 PM
  • (1) What is the UAC prompt? I apologize for not being techie enough to know. 

    (2) THE COMEDY OF ERRORS CONINUES WITH: 

    (A) If I reschedule check disk for startup at restart it gets cancelled - I have noticed a swarm of emails and postings on this issue on the net related to Windows 7. How can I check my disks if W 7 won't let me start the check? How do I fix this?

    (B) I have just downloaded an application update which may fix some 'stability issues' but the installer is unable to find the "valid' original app at the time I attempt to install it. The program is valid as I bought it a week ago - path is valid but W7 cannot find it to install the update. I am in a series of catch 22's here and very close to bundling all this hardware and software that has been devastated by Windows 7 and shipping it to Mr. Balmer's front door as I buy my MAC.


    David F Keene
    Monday, January 10, 2011 12:29 AM
  • If I copy them to the desktop zip will not work and an access denied warning is issued to zip app. I  CANNOT get the files to compress and get them on Skydrive. Any suggestions other than put tem on a DVD and send via US post to Seattle?

    Sorry if I sound a little testy but this nightmare really seems insoluble as every attempt to fix it is blocked by another W 7 error.


    David F Keene
    Monday, January 10, 2011 12:35 AM
  • upload the dmp fiels from the desktop without zipping them. The zip makes it easier to me to download the dumps (1 files vs maybe 10 or more small dmp files).
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, January 10, 2011 2:03 PM
  • Skydrive won't let the files (even uncompressed) load up. They are locked and access is denied. Do you know or could you point me to how to unlock or open up denied access on these minidump files please?
    David F Keene
    Monday, January 10, 2011 8:54 PM
  • I can't provide the dumps but the last blue screen crash that took place 2 minutes ago said something to te effect:

    IRQE-Not less-or equal

    I am ready to buy my MAC - priced up and ready to go. This whole episode will cost a cool $8K between bunging this sorry piece of trash and the new MAC.

    8 Days out of my business - I don't know how Microsoft stays in business.


    David F Keene
    Tuesday, January 11, 2011 1:05 AM
  • The problem explanation displayed is:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: a

      BCP1: 0000000000000058

      BCP2: 0000000000000002

      BCP3: 0000000000000000

      BCP4: FFFFF80002F35A70

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011011-20170-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-71760-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Tuesday, January 11, 2011 1:08 AM
  • Hi David,

     

    Don’t be worry, let’s  take it step by step.

     

    It seems like you have already found the location of the dump files.

     

    Then, refer to this: Use SkyDrive to upload collected files and post screen shot/picture to upload the dump file.

     

    A BSOD could be caused by many reasons, the dump files can help us analyze the cause.

     

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, January 11, 2011 7:40 AM
  • I know how to use SkyDrive but CANNOT UPLOAD THE MINI DUMP FILES AS THEY ARE LOCKED - how do I unlock Please please someone give me  a hint.

    This is the Bue Screen Report at opening the syatem thisa morning:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1000007e

      BCP1: FFFFFFFFC0000005

      BCP2: FFFFF80002EF9CF9

      BCP3: FFFFF8800332B028

      BCP4: FFFFF8800332A890

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011111-18330-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-81026-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Tuesday, January 11, 2011 12:42 PM
  • Hi David,

     

    What do you mean the dump files are locked? What’s the error message when you open it?

     

    Are you an administrator on this computer? You can take the ownership of that file. Follow these steps:

     

    1. Open Windows Explorer, and then locate the file or folder you want to take ownership of.
    2. Right-click the file or folder, click Properties, and then click the Security tab.
    3. Click Advanced, and then click the Owner tab.
    4. Click Edit, and then do one of the following:
      • To change the owner to a user or group that is not listed, click Other users and groups and, in Enter the object name to select (examples), type the name of the user or group, and then click OK.
      • To change the owner to a user or group that is listed, in the Change owner to box, click the new owner.
    5. (Optional) To change the owner of all subcontainers and objects within the tree, select the Replace owner on subcontainers and objects check box.

    For the detailed information, you can also refer to:

    http://technet.microsoft.com/en-us/library/cc753659.aspx

     

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, January 11, 2011 1:02 PM
  • Error when I try to open minidump file is "Access to C\windows\011011-20170-01.mdp was denied."

     

    I have tried every which way to change ownership and permissions but file has a 'locked' icon on it and cannot be copied or opened.


    David F Keene
    Tuesday, January 11, 2011 2:30 PM
  • According to your former posts, it seems you do not have the permission when doing any changes.

     

    Click Start, input UAC, open the User Account Control Settings, which level you selected? Temporarily set it to “Never notify”, then do the CHKDSK and memtest86+ that Andre.Ziegler mentioned to check the HDD and RAM errors.

     

    Please also update the BIOS and other hardware drivers to the latest one, then check if the BSOD happens again.

     

    Regards,

    Miya

     


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, January 11, 2011 3:12 PM
  • I still cannot get the mindump unlocked to upload to Skydrive but I got this from downloading Bluescreen view:

    011111-18330-01.dmp 1/11/2011 7:33:33 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`02ef9cf9 fffff880`0332b028 fffff880`0332a890 ntoskrnl.exe ntoskrnl.exe+91cf9 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16617 (win7_gdr.100618-1621) x64 C:\Windows\Minidump\011111-18330-01.dmp 2 15 7600 290,936


    David F Keene
    Tuesday, January 11, 2011 3:19 PM
  • I seem to have been able to copy paste a mindump from Blue Screen View to notepad file and up load here to Skydrive;

    https://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/.Documents

    Does this help in analysing the problem(s) Shall I copy more?


    David F Keene
    Tuesday, January 11, 2011 3:32 PM
  • More uploaded includes zipped Minidump copied and pasted from Bluescreen view:

    http://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/.Documents


    David F Keene
    Tuesday, January 11, 2011 3:41 PM
  • the text files are useless. Try to boot from the Windows DVD, select the command prompt and copy the fiels from the command prompt to an external storage device and upload them.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, January 11, 2011 4:07 PM
  • I cannot copy the files they are locked - I am unable to change the permissions or give myself administrator rights. Can you send me to something that will get this problem cleared. I CANNOT copy, or zip these minidump files.

    Latest 2 minutes ago crash was:

    "System- Service- Exception"
    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.48
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 3b
      BCP1: 00000000C0000005
      BCP2: FFFFF80002EEE356
      BCP3: FFFFF880025E8DF0
      BCP4: 0000000000000000
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1

    Files that help describe the problem:
      C:\Windows\Minidump\011111-23899-01.dmp
      C:\Users\DK\AppData\Local\Temp\WER-45723-0.sysdata.xml

    Read our privacy statement online:

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt


    David F Keene
    Tuesday, January 11, 2011 5:30 PM
  • OK I finally got 2 minidumps zipped and on Skydrive here:

    http://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/.Documents?uc=3

    Any help in identifying this problem would be apprecited.

     

    Incidentally I have checked memory and all checked OK. I cannot get CHKDSK to run as W 7 cancels the run at restart. Do you know how I can get CHKDSK to run in 7?


    David F Keene
    Tuesday, January 11, 2011 7:43 PM
  • Incidentally I have checked memory and all checked OK. I cannot get CHKDSK to run as W 7 cancels the run at restart. Do you know how I can get CHKDSK to run in 7?


    install this hotfix:

    The Chkdsk.exe program does not start correctly on a Windows 7-based computer

    http://support.microsoft.com/kb/975778

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiDeletePteRun+736

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

    Arguments:
    Arg1: ffffffffc0000005,

    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x7E_nt!MiUnlinkPageFromLockedList+6c9

    You should run chkdsk and memtest86+ .

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, January 11, 2011 9:47 PM
  • Thank you Andre for hanging in. I will use hotfix and do the routines.

    latest blue screen report a few minutes ago:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: a

      BCP1: 0000128003D85BFA

      BCP2: 0000000000000002

      BCP3: 0000000000000000

      BCP4: FFFFF80002EDABF7

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011111-28111-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-52556-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Wednesday, January 12, 2011 3:02 AM
  • OK - I installed the hotfix but on restart the CHKDSK is still cancelled. Any suggestions?
    David F Keene
    Wednesday, January 12, 2011 3:23 AM
  • no, but have you tried memtest86+?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 12, 2011 1:28 PM
  • 3 times and it reports no errors.

    I don't seem to be able tp restart from recovery disc so I can try chkdsk from there.

    Also a recent blue screen crash error was BIOS not compliant to CSV (or something like that) standard. Can you recommend a way of updating my BIOS. I know the motherboard is EVGA and I have the number NF68-6A61ITT2C-00. but can't find anything with a google search.

    David F Keene
    Wednesday, January 12, 2011 2:10 PM
  • I know the motherboard is EVGA and I have the number NF68-6A61ITT2C-00. but can't find anything with a google search.

    looks like you use this Motherboard:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16813188013

    and this is the latest BIOS:

    ftp://ftp.evga.com/bios/NF68_P33.bin

     


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 12, 2011 2:47 PM
  • Found and installed BIOS.

    Now when I try to access properties of disk C/ my primary hard drive it shows up as a DVR. I tried to defragment it but it is invisible to defragment. Any ideas what is causing this block? I can't get to run CHKDSK still. Hotfix loaded and all. I have run scan with security essentials and Adaware from Lavasoft. No malware seems apparent.


    David F Keene
    Wednesday, January 12, 2011 3:35 PM
  • Now when I try to access properties of disk C/ my primary hard drive it shows up as a DVR.

    Do you run the IDE in AHCI or IDE mode? Do you have a 2nd HDD to install a new Windows and test if this works? In this case the HDD is damaged. Also try to run a diagnostic tool from your HDD manufacture.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 12, 2011 9:04 PM
  • Sorry but what is IDE and AHCI. Can you send me somewhere to figure this out please? I have a second drive and could install windows there. I will try to get the diagnostic tool and run it.

    Here is the latest crash report. Does it make insight any more obvious? I will upload the minidump to Skydrive and post the URL.:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 50

      BCP1: FFFFF89F89BD14E0

      BCP2: 0000000000000001

      BCP3: FFFFF8800A20A271

      BCP4: 0000000000000005

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011211-22011-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-44912-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Wednesday, January 12, 2011 9:59 PM
  • Do I do a clean install on the second disk?

    Thanks again for your continued help - I am challenged to get to the end of this with success.


    David F Keene
    Wednesday, January 12, 2011 10:02 PM
  • Wednesday, January 12, 2011 10:20 PM
  • What is BSOD? - forgive the ignorance.
    David F Keene
    Wednesday, January 12, 2011 10:21 PM
  • So to be clear - I disconnect Drive C where W 7 is now loaded and do clean install of w7 on drive D - my secondary disc?
    David F Keene
    Wednesday, January 12, 2011 10:45 PM
  • Todays crash on skydrive:

    http://cid-1153f8d0011a3ceb.office.live.com/self.aspx/.Documents/011111-28111-01.zip


    David F Keene

    this crash is caused by Symantec/Norton:

        Image path: \SystemRoot\system32\drivers\NISx64\1205000.07D\SYMDS64.SYS
        Image name: SYMDS64.SYS
        Timestamp:        Fri Oct 15 19:53:54 2010


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, January 13, 2011 3:38 PM
  •  

    Andre,

    Could it be that all these problems are caused by Norton? Shall I turn it off? I have security essentials turned on.

    Thanks again.


    David F Keene
    Thursday, January 13, 2011 4:06 PM
  • yes remove it. Never run 2 AntiVirus tools side by side.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, January 13, 2011 4:22 PM
  • Andre,

    I have been running without BSOD since the Norton caused event and think I'll sit tight and watch things. I have been excercizing the system with 2 very heavy compute/memory 3D apps + Google Chrome etc continuously. Maybe I fixed things with all the updates I did and maybe Norton conflict was a major part of the problem? Maybe I didn't and the rig will blow up anytime. I suspect also that the Microsoft update yesterday specifically for Nvidia GTX 8800 spelled out (my video card) may have had a lot to do with the fix.

    I'm curious to what you think I should do/not do Andre.


    David F Keene
    Thursday, January 13, 2011 7:06 PM
  • What is GPU-Z and where can I get it to perform the test please. Actually it's an 8800 XP.
    David F Keene
    Thursday, January 13, 2011 8:03 PM
  • Thank you Vegan Fanatic. The max temps seem to be about 56 dgrees Centigrade. Is this high? What should I do to change anything if needed?
    David F Keene
    Thursday, January 13, 2011 8:36 PM
  • I suspect also that the Microsoft update yesterday specifically for Nvidia GTX 8800 spelled out (my video card) may have had a lot to do with the fix.
    which updates? the updates from yesterday changed some Direct2D/Write DLLs, install an update to allow you to install the Sp1 and there was 1 security update. I don't see the relation to your graphic card.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, January 13, 2011 8:43 PM
  • Latest blue screen crash:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1a

      BCP1: 0000000000008887

      BCP2: FFFFFA800079CCE0

      BCP3: FFFFFA800079CBC0

      BCP4: 0000000000000200

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011711-20420-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-35907545-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    Obviously it's not fixed. I was running a very high memory usage 3d application at full simulation.


    David F Keene
    Tuesday, January 18, 2011 12:53 PM
  • can you upload the latest dumps?
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, January 18, 2011 3:57 PM
  • Will do that now. Here's another crash synopsis that just took place:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1e

      BCP1: FFFFFFFFC0000005

      BCP2: FFFFF80002EAA8E4

      BCP3: 0000000000000000

      BCP4: FFFFFFFFFFFFFFFF

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011811-26535-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-60621-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Tuesday, January 18, 2011 6:23 PM
  • Andre,

    Here are 3 minidumps from yesterday and today.

    http://cid-1153f8d0011a3ceb.office.live.com/self.aspx/.Documents/Desktop.7z


    David F Keene
    Tuesday, January 18, 2011 6:39 PM
  • Andre,

    Look here I think I goofed on the previous upload and URL:

    http://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/.Documents?uc=3


    David F Keene
    Tuesday, January 18, 2011 6:47 PM
  • KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiDispatchException+0x1b9
    nt!KiExceptionDispatch+0xc2
    nt!KiGeneralProtectionFault+0x10a
    nt!MiUnlinkPageFromLockedList+0x2b4
    nt!MiResolveTransitionFault+0x167
    nt!MiDispatchFault+0x946
    nt!MmAccessFault+0x343
    nt!KiPageFault+0x16e
    0x748e2843


    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiUnlinkPageFromLockedList+2b4

    MEMORY_MANAGEMENT (1a)

    SYMBOL_NAME:  ZEROED_PAGE_CORRUPTED

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME:  hardware_ram

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    FAILURE_BUCKET_ID:  X64_0x1a_8887_ZEROED_PAGE_CORRUPTED


    The memory is corrupted. Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors, replace the faulty RAM.

    If the memtest tells no error, please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T in the BIOS. This should fix the crashes.

    André

    [1] http://www.memtest.org/download/4.10/memtest86+-4.10.iso.zip
    [2] http://www.imgburn.com/index.php?act=download
    [3] http://forum.imgburn.com/index.php?showtopic=61
    [4] http://www.cpuid.com/softwares/cpu-z.html
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, January 18, 2011 9:58 PM
  • Andre,

    The memtest86+ has been running overnight from bootable memory dongle download - about 12 hours - I'm on pass 11 - is there an end to the test? or do I just terminate it after a certain amount of time? There are no errors as of yet. Should I proceed now to the CPU Z stage of verifications/changes?


    David F Keene
    Wednesday, January 19, 2011 11:57 AM
  • there is no end. It runs in a loop.

    Post the CPU-Z screens now


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 19, 2011 2:13 PM
  • Andre,

    Here are SPD and Memory screens from CPU-Z on skydrive:

    http://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/.Documents

    AFTER 14 HOURS OF MEMTEST 86+ NO ERRORS


    David F Keene
    Wednesday, January 19, 2011 3:07 PM
  • ok, the values are ok. Do you use the 1.8V Try to increase it to 1.85 or 1.9V

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 19, 2011 3:51 PM
  • Andre,

    Sorry to be so ignorant but where how do I change those values?


    David F Keene
    Wednesday, January 19, 2011 4:07 PM
  • In the BIOS. Look at the advanced options where you can configure the Memory Speed. There you should find an option to change the Memory Timings.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 19, 2011 4:14 PM
  • Apologies again but how do I access Bios?
    David F Keene
    Wednesday, January 19, 2011 4:22 PM
  • when you start the PC press DEL or one of the F Keys, Look at the manual of your PC.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 19, 2011 4:26 PM
  • Andre,

    OK it was set to Auto so I manually set 1.9V and saved. Now just wait and see?

    Thanks.

    David.


    David F Keene
    Wednesday, January 19, 2011 5:07 PM
  •  

    Andre,

    The thing that bothers me is that I cannot get dskchk to run -it messages check cancelled at startup - it also has a message to the effect that I require a diskchk because of inconsistencies (not sure of message as I cannot pause/break at that point). I have installed the hotfix but still unable to do chkdsk and when I try to defrag - the C drive (my primary) - does not show - only secondary and an external HD.

    Is there some kind of boot utility that will let me check and solve any problems on that primary disc C?

    David.


    David F Keene
    Wednesday, January 19, 2011 5:31 PM
  • you can run chkdsk from the command prompt when boot from the Windows 7 DVD or with Windows Recovery Environment (F8):

    http://www.thelongclimb.com/2011/01/12/how-to%E2%80%A6-repair-corrupt-windows-7-boot-files/

    the videos shows you how to start the command prompt.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, January 19, 2011 8:28 PM
  • Andre,

     

    Latest crash overview:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 3b

      BCP1: 00000000C0000005

      BCP2: FFFFF80002F3CE73

      BCP3: FFFFF88005B02EF0

      BCP4: 0000000000000000

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\011911-19406-01.dmp

      C:\Users\DK\AppData\Local\Temp\WER-50481-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    I will post mindump too.


    David F Keene
    Wednesday, January 19, 2011 10:07 PM
  • Andre,

     

    Here is the minidump from just now:

    http://cid-1153f8d0011a3ceb.office.live.com/richupload.aspx/.Documents


    David F Keene
    Wednesday, January 19, 2011 10:11 PM
  • Andre,

    This must be my startup disc C that is shot. I cannot even get it to allow boot to CD - I get cannot find bootmanager on startup to the CD drive when I press escape and get the DOS menu.

    I thought I could rescue this so I wouldn't put a piece of cr** on the market when I sell it through Graigslist for nothing.

    Now I do not know what to do. Spend more good money after bad?

    David.


    David F Keene
    Wednesday, January 19, 2011 11:57 PM
  • I clean reinstalled W 7 on new 2G HD and still get blue screen crashes every 6 hours or so - I have 3 minidumps but cannot open them or unzip "access denied" - I hav etried everything change permissions and ownership etc. so cannot post on skydrive. Am I stupid - what am I missing that I cannot zip these files?
    David F Keene
    Wednesday, February 2, 2011 3:47 AM
  • here are 3 latest minidump files after blue screen crashes

    https://cid-1153f8d0011a3ceb.office.live.com/upload.aspx/New%20folder%20%5E54%5E6?nl=1


    David F Keene
    Wednesday, February 2, 2011 4:27 AM
  • latest crash;

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 3b

      BCP1: 00000000C0000005

      BCP2: FFFFF800028B4F0F

      BCP3: FFFFF8800995D250

      BCP4: 0000000000000000

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020211-24538-01.dmp

      C:\Windows\Temp\WER-27471-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Wednesday, February 2, 2011 10:13 AM
  • Wednesday, February 2, 2011 10:14 AM
  • the latest files I can see are from 19th January. Are those the latest files?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 2, 2011 12:52 PM
  • There are files from yesterday Feb 1st.

     

    Latest crash labelled MEMORY_MANAGEMENT details here:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1a

      BCP1: 0000000000000411

      BCP2: FFFFF68000038E90

      BCP3: D66000005CA34884

      BCP4: FFFFF68000038E99

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020211-27783-01.dmp

      C:\Users\Owner\AppData\Local\Temp\WER-32916-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    I will try to upload more zipped mini-dumps.



    David F Keene
    Wednesday, February 2, 2011 2:45 PM
  •  

    Andre,

    here are 3 zip files of minidump and one raw - I'm not sure the zips are openable.

    http://cid-1153f8d0011a3ceb.office.live.com/browse.aspx/New%20folder%20%5E54%5E6?uc=3


    David F Keene
    Wednesday, February 2, 2011 2:53 PM
  • Andre,

    another crash detail:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1a

      BCP1: 0000000000000411

      BCP2: FFFFF68000038E90

      BCP3: D66000005CA34884

      BCP4: FFFFF68000038E99

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020211-27783-01.dmp

      C:\Users\Owner\AppData\Local\Temp\WER-32916-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Wednesday, February 2, 2011 6:44 PM
  • here is latest;

    System-Service-Exception

    and the detail is:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 3b

      BCP1: 00000000C0000005

      BCP2: FFFFF8000290C165

      BCP3: FFFFF88006826CA0

      BCP4: 0000000000000000

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020211-27222-01.dmp

      C:\Users\Owner\AppData\Local\Temp\WER-32261-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    Is there a link to something that will allow me to see how to rest bios?


    David F Keene
    Wednesday, February 2, 2011 7:52 PM
  • Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiUnlinkPageFromLockedList +265

    Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED ,

    Probably caused by : memory_corruptio n ( nt!MiUnlinkPageFromLockedList +265 )


    Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors, replace the faulty RAM.

    If the memtest tells no error , please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T in the BIOS.

    André

    [1] http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
    [2] http://www.imgburn.com/index.php?act=download
    [3] http://forum.imgburn.com/index.php?showtopic=61
    [4] http://www.cpuid.com/softwares/cpu-z.html


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 2, 2011 8:35 PM
  • it goes blue screen every 15 minutes here is latest;

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: be

      BCP1: FFFFF8A00326CC90

      BCP2: CCE0000140EBA121

      BCP3: FFFFF88009F337A0

      BCP4: 000000000000000B

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020211-27378-01.dmp

      C:\Windows\Temp\WER-30794-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Wednesday, February 2, 2011 8:59 PM
  • Andre,

    Sounds weird but I have noticed that having left the "windows has recovered from an unexpected shutdown" message box open on the desktop I have had no blue screen crash in 24 hours. Just cooincidence? Your opinion?

    Should I go through the checks you suggested or take Vegan's advice and just trash the system/rig because I would need to replace the MB. Is his opinion trumping yours or is there definitive indicator in the minidumps that there is a MB problem?

    David.


    David F Keene
    Thursday, February 3, 2011 2:08 PM
  • Set the Command Rate to 2 in the BIOS, please.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 3, 2011 2:09 PM
  • Andre,

     

    Have entered bios setup but cannot find Command rate. Could you indicate where/under which section Command rate is please?

    David.


    David F Keene
    Thursday, February 3, 2011 2:40 PM
  • Go into the "Advanced Chipset Features" inside the BIOS. Inside the "FSB & Memory Config" you can change the "Memory Timing Setting". Change the value "Command Per Clock (CDM)" to 2.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 3, 2011 2:55 PM
  • Thanks for help with getting here. Command per clock was already set at 2 when I got there.
    David F Keene
    Thursday, February 3, 2011 3:01 PM
  • maybe your motherboard is really damaged. It is from 2006.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Tuesday, February 8, 2011 4:33 PM
    Thursday, February 3, 2011 8:01 PM
  • andre,

     

    here is last crash - went 24 hours without - does this detail throw any more light?

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1e

      BCP1: FFFFFFFFC0000005

      BCP2: FFFFF800028DFB7F

      BCP3: 0000000000000000

      BCP4: FFFFFFFFFFFFFFFF

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020311-21512-01.dmp

      C:\Users\Owner\AppData\Local\Temp\WER-31340-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Friday, February 4, 2011 2:19 AM
  • today(Friday's) blue screen crash detail - do these (this and previous ones)  confirm the MB hardware problem?

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.256.48

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: a

      BCP1: FFFFFAA007BBC580

      BCP2: 0000000000000002

      BCP3: 0000000000000000

      BCP4: FFFFF80002B32AEF

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020411-21996-01.dmp

      C:\Windows\Temp\WER-25974-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt



    David F Keene
    Friday, February 4, 2011 12:44 PM
  • New motherboard - new memory - new primary disc drive clean install - seems really stable.. Microsoft has it made in the shade.

    Thank you Andre for all your help and for hanging in. 

    David.


    David F Keene
    • Proposed as answer by Andre.Ziegler Tuesday, February 8, 2011 4:33 PM
    Monday, February 7, 2011 11:48 PM
  • New motherboard - new memory - new primary disc drive clean install - seems really stable.. Microsoft has it made in the shade.

    ok, nice to hear that everything is fine now with new hardware.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, February 8, 2011 4:33 PM