locked
Drafts Filling up with Messages after Offline Chat released to Skype for Business 2016 RRS feed

  • Question

  • We are getting reports that the new offline messaging feature that is part of Skype for Business 2016 is causing an issue where it saves the message to Drafts in outlook and replicates that message over and over again filling up the draft folder with thousands of messages. Is there a fix for this? We are running an On-Prem version of Lync Server 2010.<o:p></o:p>

    Thursday, April 14, 2016 2:18 PM

Answers

  • Thank you. Looks like the current workaround until the bug is fixed is to do the following:

    1.        Close Outlook and Skype for Business 2016
    2.        C:\Users\username\AppData\Local\Microsoft\Office\16.0
    3.        Delete the Lync Folder you see there (This is the Skype for Business 2016 Cache)

    • Marked as answer by t3cknic1an Thursday, April 14, 2016 5:46 PM
    Thursday, April 14, 2016 5:46 PM

All replies

  • This is currently a suspected bug. Others are reporting this too. See HERE and HERE

    I suspect it will be resolved in a future update ;-)


    Please remember, if you see a post that helped you please click Vote As Helpful; and if it answered your question, please click Mark As Answer

    UC Sorted


    Thursday, April 14, 2016 5:38 PM
  • Thank you. Looks like the current workaround until the bug is fixed is to do the following:

    1.        Close Outlook and Skype for Business 2016
    2.        C:\Users\username\AppData\Local\Microsoft\Office\16.0
    3.        Delete the Lync Folder you see there (This is the Skype for Business 2016 Cache)

    • Marked as answer by t3cknic1an Thursday, April 14, 2016 5:46 PM
    Thursday, April 14, 2016 5:46 PM