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XP anti spyware virus RRS feed

  • Question

  • Background:

     

    Computer runs XP Professional SP3

     

    Problem :

     

    Recent Virus:  “XP Anti Spyware 2011” showed spyware present and wanted to download a fix. Wouldn’t allow any updates from either Microsoft Updates or Security Essentials.

     

    Took Zone alarm off line and removed “XP Anti Spyware 2011”. Windows Security Alerts button remains red with X.

     

     Additional Issues :

     

     1)  Although both Windows Security, Control Panel Automatic Updates have enabled Automatic Updates, no downloads for security updates were allowed and no history was available. Security Essentials showed error 0X80070424, which basically says to turn those services on to allow updating.

     

    2)  Looking at Services, Automatic Updates, Windows Update and Microsoft Updates are all missing. Assuming the virus deleted or moved these, what is the Application I can use to reinstall those services ?

     

    3)  Seems to have lost the validation for Genuine Microsoft Software
    Wednesday, May 18, 2011 10:44 PM

All replies

  • So just to confirm, you still have a virus and your anti-virus doesn't work?
    Thursday, May 19, 2011 8:08 AM
  • Hi,

    with error 0x80070424, I suggest you to view the follow Microsoft KB:

    http://support.microsoft.com/kb/968002/en-us

    http://support.microsoft.com/kb/918355/en-us

    maybe you need to manually reset Windows update component to resolve this problem.


    Please mark as "answer" if the problem have been solved, to help more friends find the solution.
    Best Regards, Microsoft MVP, Rein Xu
    https://mvp.support.microsoft.com/profile/Rein
    Monday, May 23, 2011 2:56 AM
  • First off use safe mode to remove viruses and download Kidokiller.exe from Kaspersky and if that does not help Bleeping computer has created a tool designed for that virus (bleepingcomputer.com)

    Also install MSE after but sense you lost genuine microsoft key i would recommend buying a copy and getting that activated.  Also I would recommend the full version of Kaspersky to protect your computer.

    Friday, October 21, 2011 8:37 PM