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Terminal services take long to login from remote sites RRS feed

  • Question

  • Hi All,

    I have been tasked to try and get our terminal servers to login faster.

    Our main issue is the get the remote sites to login faster.
    We have some sites where it can take as long as 5 mins to login on a server.
    All servers are running Windows2008 R2 SP1.
    All user data is kept on a file server in the same DC.

    when you login on the same lan as the servers login time vary from about 30 seconds to 2 mins.
    When login in from remote sites it can take as long as 5 mins.
    Screen refresh is slow but workable.

    From what i understand RDS services only send the inital credentials check to the server and there after only screen refreshed.
    So why would it take so long to login on these server.

    Am i mistaken in my understanding on how the RDS server sends data?


    Randy Coburn MCITP - Server Administrator. Since light travels faster than sound people may appear to be bright un till they speak.
    Wednesday, September 14, 2011 12:35 PM

All replies

  • Hi,

    There's a DC on the site where the TS Server is allocated ?

    Tks.


    Paul Haro - Microsoft Certified Professional
    Wednesday, September 14, 2011 6:34 PM
  • Are TS profiles located nearby the TS servers? Have you tried changing the settings not to redirect client files/printers etc? Client re-directed printing can affect the logon speed in my experience. I would turn all that off and take it from there.

    Dave


    dave
    Wednesday, September 14, 2011 8:05 PM
  • if you have any adc or dc in this site you can use those server for auth the clients.also please check the traffic of this site.for that case you can use some open source products(http://www.nagios.org/).

    also you can upgrade your rdp client that if you have lower version

    http://support.microsoft.com/kb/969084

    you can remote the visual styles and some gui features from rdp client also.


    Darshana Jayathilake
    Thursday, September 15, 2011 12:36 AM
  • Hi All,

     

    The TS server is located in our main datacenter in South Africa.
    In the same datacenter is the file server that holds the redirected profiles and documents of the users.
    We also have 3 Domain Controllers in the same datacenter.

    In Kenya where the users are there is a Domain Controllers and some other infrastructure.

    The users are logining in with HP Thin Clients which are running the latest Windows CE.

    Our Terminal servers are configured to not allow redirection of printers or HDD/Flash drives.

    Our links are not congested as we have looked at that already.


    Randy Coburn MCITP - Server Administrator. Since light travels faster than sound people may appear to be bright un till they speak.
    Thursday, September 15, 2011 5:57 AM
  • Just to try and narrow it down have you tried:

    connecting from kenya using a win7 client with latest rdp client

    conneting from kenya to a 2003 server in your datacenter to see if the same issue?

    If you RDP to the 2008 servers from the datacenter does it work quickly?

    Are there maybe some strange group policies at play?


    David Hood www.consilium-uk.com
    Thursday, September 15, 2011 7:24 AM