We have deployed ADRMS Server in Windows server 2008 R2 and Integrated with Exchange server 2010. I am Created new template in ADRMS server. That Template showing in OWA, but not showing Outlook.
Can you please help on this....
Please see the Screen Shots related to this.
- Edited by Sashys Friday, December 06, 2013 6:14 AM
The reason for this is, that OWA gets the RMS templates through Exchange. Outlook (and all the other Office apps) will load the templates from the local Windows profile. In Windows 7 (not sure if you are still on XP or already on 7 or 8) there is a scheduled tasks for downloading the templates after a user logon. See also these links
Your problem is discussed here http://www.derekseaman.com/2010/06/solving-rms-windows-7-automatic.html including a solution.
Hope that helps,