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Skype for Business splashes and disappear RRS feed

  • Question

  • Hi,

    One of the user in my company, when try to launch Skype of Business it splashes for a second and disappear immediately even not showing anything in task manager process indicating to.

    Regards,

    Amir

    Thursday, October 27, 2016 11:11 AM

Answers

  • Hello Amir,

    Since specific to a user would suggest to reinstall the app if possible or can go with  the office repair and check the behavior 


    Linus || Please mark posts as answers/helpful if it answers your question.

    • Proposed as answer by GUIz49 Thursday, October 27, 2016 7:46 PM
    • Marked as answer by Alice-Wang Thursday, November 10, 2016 9:48 AM
    Thursday, October 27, 2016 12:19 PM
  • Hi Amir.Anwar,

    Welcome to post in our forum.

    Agree with Akampa.

    As a supplement, please also try to install the latest update for your SFB client and make sure your windows system with the latest update.

    You could also try to perform a clean boot on your computer.

    https://support.microsoft.com/en-us/kb/929135

    Hope this reply helpful to you.


    Alice Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Alice-Wang Monday, November 7, 2016 9:25 AM
    • Marked as answer by Alice-Wang Thursday, November 10, 2016 9:48 AM
    Friday, October 28, 2016 1:58 AM

All replies

  • Hello Amir,

    Since specific to a user would suggest to reinstall the app if possible or can go with  the office repair and check the behavior 


    Linus || Please mark posts as answers/helpful if it answers your question.

    • Proposed as answer by GUIz49 Thursday, October 27, 2016 7:46 PM
    • Marked as answer by Alice-Wang Thursday, November 10, 2016 9:48 AM
    Thursday, October 27, 2016 12:19 PM
  • Hi Amir.Anwar,

    Welcome to post in our forum.

    Agree with Akampa.

    As a supplement, please also try to install the latest update for your SFB client and make sure your windows system with the latest update.

    You could also try to perform a clean boot on your computer.

    https://support.microsoft.com/en-us/kb/929135

    Hope this reply helpful to you.


    Alice Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Alice-Wang Monday, November 7, 2016 9:25 AM
    • Marked as answer by Alice-Wang Thursday, November 10, 2016 9:48 AM
    Friday, October 28, 2016 1:58 AM