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Error ID 24084 when trying to write to tape RRS feed

  • Question

  • In DPM 2007, I am having problems with my tapes, all of them. fisrt of all, in the library tab, the tape description says cleaning tape for all tapes inserted. Second, I cant write, erase or catalog tapes, error displayed is: "DPM only supports physical block sizes between 1024 and 65536 bytes.... error ID 24084.

    the error is displayed with and without tape collocation.

    I have read on other forums that MS has a "tool" to re-format tapes... is there such tool?

    Is this problem solved in 2010?

    Monday, August 2, 2010 2:30 PM

Answers

  • Hi,

    If you want to pursue this immediatly using a Microsoft supplied utlility you can visit the following web site to open a support incident. The charge to your CC or support pack will not be processed until your case is resolved and closed.

    http://support.microsoft.com/select/Default.aspx?target=assistance

    In the Quick product finder, enter: System Center Data Protection Manager

    In the next screen, chose the option that applies, the last option is for CC.

     


    Regards, Mike J [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, August 2, 2010 10:13 PM
    Moderator

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