locked
hanging on restart and shutdown RRS feed

  • Question

  • Hi, I have just installed Vista Home Premium, and my computer won't properly shutdown or restart. In the Event Viewer, it says this:

    This service caused a delay in the system shutdown process:

    File Name : RasMan

    Friendly Name : Remote Access Connection Manager

    Version : 6.0.6000.16386 (vista_rtm.061101-2205)

    Total Time : 17625ms

    Degradation Time : 13456ms

    Incident Time (UTC) : 3/14/2007 10:57:30 PM

    and this:

    This application caused a delay in the system shutdown process:

    File Name : GoogleDesktop.exe

    Friendly Name : Google Desktop

    Version : 5.1.703.10634

    Total Time : 1843ms

    Degradation Time : 343ms

    Incident Time (UTC) : 3/14/2007 10:57:30 PM

    and finally this:

    Windows has shutdown:

    Shutdown Duration : 30358ms

    IsDegradation : false

    Incident Time (UTC) : 3/14/2007 10:57:30 PM

    My guess is that the problem with google desktop is that that program is still indexing. Is that correct? Also, I'm not familiar with rasman.

    Norton used to be a problem, but they helped me out by having me cancel any scans on removable media and floppy disk drives. Is there any equally simple solution for the above? A complicated solution would be acceptable, too, if it helps. Thanks so much in advance! And please let me know if I need to provide any more info.

    Wednesday, March 14, 2007 11:27 PM