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Windows Server Cannot Internet Access RRS feed

  • Question

  • Hello there...

    I have a Windows Server 2012 R2 with PRTG Installed on the server..

    The server have a Public IP for internet access.
    but, suddenly the server cannot access internet, I dont know why.

    whats the problem ?
    I try to attched the Public IP to another server and work well (with same network configuration)

    Please help.

    Thank you in advance.

    Friday, November 22, 2019 2:18 AM

All replies

  • Hi ,

    Is this public IP assigned by ISP?

    Have you tried to uninstall PRTG and then check if you could access internet?

    In addition ,disable any third-party software to do a test.

    Best Regards,

    Candy


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    Monday, November 25, 2019 8:33 AM
    Moderator
  • Hi ,

    Just want to confirm the current situations.

    Please feel free to let us know if you need further assistance.             

    Best Regards,

    Candy


    Please remember to mark the replies as an answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com   

    Thursday, November 28, 2019 1:58 AM
    Moderator
  • Hi ,

    Did you have any updates on this question?

    Best Regards,

    Candy


    Please remember to mark the replies as an answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com   

    Friday, November 29, 2019 6:55 AM
    Moderator