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Pst capture Tools and Exchange on line RRS feed

  • Question

  • Hello,
    i try to import PST with this new tools to on online Mailbox hosted in Office 365 but it's fails...
    In the PST console, i got an error with the credentials for Office 365, when i click the Check button the tools tels me : Error 401.
    the full error is : cannot connect to user user admin@xxxx.onmicrosoft.com inbox on server PODXXX.outlook.com. Non authorised (401).

    My user is member of the tenant admin group.
    regards
    laurent

    Monday, February 6, 2012 1:39 PM

Answers

  • Laurent (and a few others),

    We have had some success in creating an Outlook Profile for that user and logging into the account that is listed in the online settings page. 

    Please try this and report back.

    Ankur

    • Marked as answer by lvimeux Tuesday, February 21, 2012 8:52 AM
    Tuesday, February 21, 2012 6:13 AM

All replies

  • Hi Laurent

    You might be able to get an answer to this question on the Office 365 Admin forum: http://community.office365.com/en-us/f/158.aspx

    Cheers, Steve

    Monday, February 6, 2012 1:58 PM
  • Hi,
    thanks for your input, but i've already post to this forum and they tell me that they don't support PST CT.... and tell me to post in this forum :)
    laurent

    Monday, February 6, 2012 2:14 PM
  • OK then I'll try and help you with a blog link:  http://office365evangelist.com/2012/02/01/hands-on-with-the-pst-capture-tool/.  As the tool was only officially availble last week it may take some time before people have experience with it in production.

    Cheers, Steve

     

    Monday, February 6, 2012 4:04 PM
  • Hi lvimeux
       If steve's link is helpful to you, please mark the post.
       You can post it to exchange 2010 host forum too.

    Terence Yu

    TechNet Community Support

    Tuesday, February 7, 2012 3:01 AM
  • Laurent,

    Does the tenant admin have a mailbox? 

    For the server, when you log into OWA as that user, copy the xxxx.outlook.com and enter that into the field.  Have you migrated from BPOS to Office 365?

    Ankur

    Thursday, February 9, 2012 8:08 PM
  • @Ankur:
    yes the admin has an active  mailbox
    Yes i have migrated from BPOS

    Laurent

    Friday, February 10, 2012 2:19 PM


  • Hi

       We lack of other similar cases now.

       Maybe you can run sniffer and checkyour networking.

       If I find similar case or situation, Iwill update your case.  



    Terence Yu

    TechNet Community Support

    Monday, February 13, 2012 8:56 AM
  • I have the same problem.

    Tried also on a ADSL line, (so no company firewalls issues).  Would be nice if there is a fix for this.

    Monday, February 13, 2012 10:18 AM
  • Hello
    i used Netmon to see with more details what happens.
    when i click on check button, PST CT tried to connect to IP adress 157.55.9.168
    i used IE to connect to this IP, and arrived on a login page (login.live.com) with Microsoft Outlook Live..
    my credentials don't work on this page...
    Maybe thats why the tools doesn't work for me but how to avoid this ?

    Laurent

    Wednesday, February 15, 2012 10:03 AM


  • Hi

       http://157.55.9.158  is login page of office 365.

       I think it can’t be avoided.

       You had better get credential of it.



    Terence Yu

    TechNet Community Support

    Thursday, February 16, 2012 9:27 AM
  • In my netmon capture, it's https://157.55.9.168 who is called by the PST capture tools
    By using IE with this IP the following login page appears:
    and if i use my Office 365 credentials it doesn't work.

     

    Thursday, February 16, 2012 10:16 AM
  • Laurent,

    You'll see that on a network trace as the application will create a remote PowerShell session to Exchange Online. 

    However, you should be able to log in at http://outlook.com/yourdomain.com or as you see in the netmon: https://157.55.9.168/yourdomain.com

    Ankur

    Thursday, February 16, 2012 4:44 PM
  • Hi Terence,

    I have similar issue with the new Office 365 subscription, we haven't migrated from BPOS. I can successfuly logon to https://portal.microsoftonline.com as user with Global Administrator permissions and get the server details from the OWA Help/About page, however I am getting the "(401) Unathorised error" when I enter "dbxxxx.outlook.com" in "Server" field for the PST Capture tool.

    Can someone clarify what exactly needs to be used there (from OWA Help/About windows): Host Name, Exchange Client Access server name, Mailbox server name or POP/IMAP/SMTP Server name?

    Regards,

    Alex

    Friday, February 17, 2012 4:55 PM
  • Hi

       According to this article, it just requires owa.

       I have to wait other articles\case  about your question.

    Terence Yu

    TechNet Community Support

    Monday, February 20, 2012 1:12 AM
  • Laurent (and a few others),

    We have had some success in creating an Outlook Profile for that user and logging into the account that is listed in the online settings page. 

    Please try this and report back.

    Ankur

    • Marked as answer by lvimeux Tuesday, February 21, 2012 8:52 AM
    Tuesday, February 21, 2012 6:13 AM
  • Hello,
    i create an Outlook profile and now it works :) the tools is now connected
    Thanks a lot for your help, it's great
    Now i will use it to see how it works
    Regards
    Laurent

    Tuesday, February 21, 2012 8:28 AM
  • Can also confirm this works...

    Basically configure Outlook on the PC or server that you are using for PST Capture with the same account you will be using to connect to your Office365 service. Once I did this it connected fine.

    Thursday, February 23, 2012 11:00 AM