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I am using parallels and can not get on the web on the windows operating system

Answers

  • Can you please exaplain a bit ? Parallels ? 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, August 23, 2016 2:25 AM
    Moderator
  • Hi polished concrete,

    According to your description, maybe the drivers for the network adapter were not correctly installed by Windows. This could happen cause of unexpected reboot during network driver installation.

    Right-click (Ctrl+click) on My Computer --> Manage --> Device Manager --> Network adapters and check if there are the "!" signs.

    Right-click (Ctrl+click) on failed Network Adapter and choose "Delete". Repeat the same for each network adapter with "!" sign.

    Right-click (Ctrl+click) on Computer in the Device Manager and choose Scan for hardware changes.

    Hope it will be helpful to you


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, August 23, 2016 5:33 AM
    Moderator

All replies

  • Can you please exaplain a bit ? Parallels ? 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, August 23, 2016 2:25 AM
    Moderator
  • Hi polished concrete,

    According to your description, maybe the drivers for the network adapter were not correctly installed by Windows. This could happen cause of unexpected reboot during network driver installation.

    Right-click (Ctrl+click) on My Computer --> Manage --> Device Manager --> Network adapters and check if there are the "!" signs.

    Right-click (Ctrl+click) on failed Network Adapter and choose "Delete". Repeat the same for each network adapter with "!" sign.

    Right-click (Ctrl+click) on Computer in the Device Manager and choose Scan for hardware changes.

    Hope it will be helpful to you


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, August 23, 2016 5:33 AM
    Moderator
  • Hi polished concrete,

    Haven't received your message a few days, was your issue resolved? Because the case may be closed few days later.
    If you feel the suggestion could be helpful to you, please "mark it as answer" to help other community members who have same questions and find the helpful reply quickly.
    If no, please feel free to post back and tell us the current situation in order to provide further help.
    Best regards,
    Carl Fan


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, August 30, 2016 11:19 AM
    Moderator