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Problem with kb4534273 RRS feed

  • Question

  • Hi,

    Try to install the kb4534273 on 2 server 2019 and both failed. Before installing this update we had to install the KB4523204 but this update is replaced by KB4539571 so we did install it on the servers, but still kb4534273 failed.

    It looks like the kb4534273 is also replaced by some other updates, and those updates also replaced by other. So which update should we install?


    Shahin

    Tuesday, March 24, 2020 2:44 PM

All replies

  • Hi,
     
    Sorry for the late response.
     
    Please consider providing information about the current KB4534273 installation error message, which will help with subsequent fault analysis of the problem.
     
    I suggest you can consider installing the latest SSU and Cumulative updates.
     
    If you have any questions, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, March 25, 2020 3:26 AM
  • As I mentioned we have already would install the SSU KB4523204 but this update is replaced by KB4539571 so we did install it on the servers, after even tried to install the KB4523204 and get the message that this update already installed ( as expected)

    This is the error ID of failed KB4534273 0x80246007


    Shahin

    Wednesday, March 25, 2020 8:49 AM
  • Hi,
     
    The following steps may help you.
     
    Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.
     
    Method 1.
     
    I suggest you to disable the anti-virus program and check if the issue still remain the same.
     
    Disclaimer: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
     
    Method 2.
     
    I suggest you to run the Windows Update troubleshooter it will automatically fix some common problems installing updates and check if it helps to resolve the issue. Click the below link
     
    http://go.microsoft.com/?linkid=9830262
     
    If the issue still persist, try the below method.
     
    Method 3.
     
    I recommend you to reset the windows update component manually. Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly. Follow the below steps:
     
    1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
     
    2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                               net stop wuauserv

                               net stop cryptSvc

                               net stop bits

                               net stop msiserver
     
    3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                              ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

                              ren C:\Windows\System32\catroot2 Catroot2.old
     
    4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

                            net start wuauserv

                            net start cryptSvc

                            net start bits

                            net start msiserver
     
    5. Type Exit in the Command Prompt to close it and then restart the computer.
     
    If you have any questions, please contact me. I hope the steps above will help you with your problem.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, March 26, 2020 9:57 AM
  • Hi,
     
    It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Monday, March 30, 2020 2:05 AM
  • Hi Sorry for the delay,

    Before we go ahead with the steps you mentioned, the kb4534273 is replaced by some other updates, can this be the reson that installtion failed?

    if you go to the click here and click on the update you will see the updates that replace the kb4534273, question should we install the last update in the list ( KB4554354)?


    Shahin

    Tuesday, March 31, 2020 11:22 AM
  • Hi,
     
    The failure to install specific updates can be caused by a number of reasons. The reason this update cannot be installed may not be due to the update being superseded. I suggest you run the Windows Update troubleshooter first. Try to install this update again after checking for no problems.
     
    If this is not successful, it is recommended to take the following link steps to check for computer problems. After you fix the link steps below, try to install this update again.
    Reference link: https://support.microsoft.com/en-us/help/4089834/windows-10-troubleshoot-problems-updating?ocid=20SMC10164Windows10
     
    If none of the above can be resolved, please contact me.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 1, 2020 7:14 AM
  • Hi,
     
    It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?
     
    If you have any questions, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, April 7, 2020 11:13 AM
  • Hi,

    unfortunatly unable to run the windows update troubleshooting, when run it get this error on both server 2019 servers

    path - windows cannot access %windir%\System32\msdt.exe ...

    I run it from domain admin account


    Shahin

    Tuesday, April 7, 2020 11:41 AM
  • However, if you’re technically savvy, you can try the steps below:
    1. Click Start and start typing on your keyboard for "services.msc"
    2. In your search results "services.msc" should show up. Open it with a click.
    3. A new windows will open containing all Windows services on your system.

     
    4. Search for "Windows Update"
    5. Right-click the "Windows Update" and then click Stop.

    We will now clean the Windows Update temporary cache folder:
    1. Hold your windows-key pressed and hit "R" key simultanous.
    2. A small new windows will appear.
    3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
    4. This will open Windows Explorer on the correct location.
    5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)

    Now we will start the Windows Update Service again:
    1. Switch back to the windows Services.
    2. Locate Windows Update.
    3. Right-click on it and choose Start.




    If the problem still persists, you can run the System File Checker (SFC) utility. This handy in-built tool will check your filesystem.
    1. Click Start and start typing on your keyboard for "cmd".
    2. In your search results cmd should show up with an black icon.
    3. Right-click it and select Run as administrator.
    4. If you are prompted for the admin password, enter the password and click OK.
    5. A new completely black windwos will open. You can type commands directly into this window.
    6. Type sfc/scannow and press Enter.
    7. This process will take a long time. You can minimize this black windows and work on.
    Tuesday, April 7, 2020 11:43 AM
  • Hi,
     
    It may be due to a problem with the system file or mirror, I suggest you use the DISM.exe/Online/Cleanup-image/Restorehealth command to reconstruct the image. 
     
    For specific steps, please refer to the link below: https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
     
    If you have any questions, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 8, 2020 6:49 AM
  • Hi,
     
    It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?
     
    If you have any questions, please keep us in touch.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 15, 2020 1:42 AM