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IE shutting down Application "iexplore.exe, version 7.0.6000.16640, Faulting module acropdf.dll, version 7.0.8.0, fault address 0x000241d3 RRS feed

  • Question

  • This error pops up on a kiosk station in an office building used for visitor loggin. Anyone know what causes this and how to repair??
    Wednesday, June 1, 2011 7:58 PM

Answers

  • Hi,

     

    What version of IE did you use?

     

    Please run IE with no add-ons to see if the same issue occurs.

     

    If the issue persists, you can follow this link to fix the IE:

    http://support.microsoft.com/kb/318378

     

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, June 3, 2011 3:06 AM
    Moderator
  • Upgrade Adobe Acrobat or Adobe Reader.
    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
    Tuesday, June 7, 2011 3:39 PM

All replies

  • Anyone know what causes this and how to repair??


    Ask Adobe?

     

    ---

    Thursday, June 2, 2011 2:27 PM
  • Hi,

     

    What version of IE did you use?

     

    Please run IE with no add-ons to see if the same issue occurs.

     

    If the issue persists, you can follow this link to fix the IE:

    http://support.microsoft.com/kb/318378

     

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, June 3, 2011 3:06 AM
    Moderator
  • Upgrade Adobe Acrobat or Adobe Reader.
    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
    Tuesday, June 7, 2011 3:39 PM