Microsoft Wireless Mouse 5000 scrolling problem RRS feed

  • Question

  • Hi all,

    I purchased this thing about 2 weeks ago and since then I've been trying to get the scroll function work like it should. I use Win7 and Chrome as my browser. I scroll down a page and there is stuttering while scrolling (mouse scrolls up sometimes even though I scroll it only DOWN). 

    Per suggestion on this site I installed Intellipoint 8 software. I uninstalled my notebook's Synaptic Touchpad driver. No go. 

    I uninstalled Intellipoint 8 and installed Intellipoint 7.1 instead, so that I could deceive the driver and choose Intellimouse 4, which some claim to fix the scrolling problem. Still no go. 

    Now, before I return this mouse to the shop to exchange it with a Logitech or A4Tech branded mouse, I wanted to try my luck for one last time. 

    Please don't reply saying "start Hid service" or "reinstall driver"... I am an IT trainer and like I said, I have gone thru all that a couple of times. 


    Thank you.


    Best Regards,


    Monday, October 25, 2010 11:09 AM