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running XP pro with IE7 cannot access internet but can network RRS feed

  • Question

  • Situation:  able to connect to network but not to internet.

    Fix attempts:

    Rebooted

    Ipconfig /release, ipconfig/flushdns, ipconfig/renew

    Msconfig turned off all except networking

    Safemode w/network

    Ping 206.13.28.12 – ok

    Ping yahoo.com – could not find host

    Restored IE default settings

    Checked permissions on computer, and domain controllers – ok

    Used different computer with same login – successful

    Used different computer at same connection – successful

    Checked DNS settings – ok

    Changed computers IP address

    Unchecked automatically detect proxy server

    Cleared all browsing cookies and files

    Rolled back to Monday

    Uninstalled IE, rebooted, installed IE8

    Repaired Windows OS

    Also attempted to use Firefox.  Unable to connect to server.

     

    Thursday, March 17, 2011 6:18 PM

All replies

  • Hi,

    According to your description, I suspect the issue which you encounter is a DNS related issue. Please try to ping the DNS server and see whether the connectivity between the DNS server is good. If it is, please use nslookup command to check the DNS status.

    NOTE: please disable the firewall in the meantime.

    The following link for your reference.

    http://support.microsoft.com/kb/200525


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Proposed as answer by Juke ChouModerator Monday, March 28, 2011 2:57 AM
    • Marked as answer by Arthur Xie Monday, March 28, 2011 9:28 AM
    • Unmarked as answer by jandkep Tuesday, March 29, 2011 10:29 PM
    Monday, March 21, 2011 8:54 AM
    Moderator
  • I was able to ping DNS Server fine.  DNS Status was fine.  ended up running winsockfix.exe to fix the problem.  Don't know what it did to fix it but it worked!
    Tuesday, March 29, 2011 10:37 PM
  • Hi,

    OK, but you can obtain the IP address properly and can not resolve the DNS name in the meantime, so this is a DNS issue.

    Also, the followin link will tell you how to determine and restore from winsock corruption.

    http://support.microsoft.com/kb/811259


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, March 30, 2011 1:49 AM
    Moderator