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Blue screen windows 7 ultimate 64-bit RRS feed

  • Question

  • Any help is much appreciated! It has been happening when I am AFK, but that might just be a coincidence. It's happened at least 5 times, once just several mins. ago while I was watching TV. All of my hardware is fairly new, it should not be faulty hardware. My new HHD passes smart and it's self drive tests just fine. Started happening more than a month after I started using my new drive.

    Other than me returning to my PC at the welcome login screen and it telling me it recovered from a BSOD I haven't noticed anything else....

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    3b
      BCP1:    00000000C0000005
      BCP2:    FFFFF88004894817
      BCP3:    FFFFF880097FB900
      BCP4:    0000000000000000
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1

     

    Dumps

    WER-38579-0.sysdata.xml and

    010311-18907-01.dmp

     

    http://www.mediafire.com/?h53anefr9waialb

    dxdiag all info log

    http://www.mediafire.com/?0s1zh3bp4ausajz

    Tuesday, January 4, 2011 12:54 AM

Answers

  • @chucks

    he posted the dump *confused*



    SYSTEM_SERVICE_EXCEPTION (3b)

    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation

    STACK_TEXT: 
    fffff880`097fc2d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag +0x90817

         
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Nov 26 03:46:44 2010

    try a different ATI driver.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Tuesday, January 11, 2011 8:51 AM
    Tuesday, January 4, 2011 2:09 PM

All replies

  • Please upload the dump to sydrive so we can take a peek at what might be happening.

    The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    http://msdn.microsoft.com/en-us/library/ff558949(v=VS.85).aspx

     


    www.mypchealth.co.uk
    Tuesday, January 4, 2011 10:59 AM
  • @chucks

    he posted the dump *confused*



    SYSTEM_SERVICE_EXCEPTION (3b)

    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation

    STACK_TEXT: 
    fffff880`097fc2d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag +0x90817

         
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Nov 26 03:46:44 2010

    try a different ATI driver.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Tuesday, January 11, 2011 8:51 AM
    Tuesday, January 4, 2011 2:09 PM
  • Thanks :)

    Was using the newst driver version 10.12

    reverted to 10.10 (10.11 is not for my card)

    So far no blue screens( only been 1 day, and i ddn't get it everyday), but I will reply again if I do get a blue screen again.

    Monday, January 17, 2011 7:01 AM