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in Windows 10 OS, unable to install System Center Endpoint Protection client, getting an error as failed to install EP client with exit code = 0x8007064c RRS feed

  • Question

  • Hi,<o:p></o:p>

    We have configured System Center Endpoint Protection in our environment.<o:p></o:p>

    We are facing issue in installing the SCEP Client on few Windows 10 client systems, getting an error as failed to install EP client with exit code = 0x8007064c, below is the error screen shot. <o:p></o:p>

    however the same installer is working fine on other few client systems without any issues. <o:p></o:p>

    Please suggest on solution to install the SCEP client.

    <o:p>Thanks,</o:p>

    Sridhar L<o:p></o:p>


    Thursday, March 8, 2018 6:32 AM

All replies

  • Hi,

    Can someone suggestion on this.

    Thanks

    Sridhar L

    Thursday, March 8, 2018 12:35 PM
  • Hi,

    What is the SCEP version did you install? Did you install SCEP from SCCM?

    Here are some reasons and resolution:

    1. Make sure there is no other security programs on your machine.

    2.Ensure the Windows Installer service is running.

    3. There is a resolution shared here: removing the DUTCH version of Security Essentials with English version installed.

    https://social.technet.microsoft.com/Forums/en-US/c8496ab6-d1d0-4462-a928-dad512b46c5b/endpoint-protection-error-0x80070643?forum=configmanagersecurity

    4.corrupted installtion or missing registry permissions:

    Change a new account to login and perform a clean boot.

    In addition, the  EndPointProtectionAgent.Log file is necessary for trouble shooting the problem. You can upload the log file to a network drive and share the link in forum if the above suggestions can't help.

    Also, you can contact system center forum for help:

    https://social.technet.microsoft.com/Forums/en-US/home?category=systemcenter2012configurationmanager

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.


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    Friday, March 9, 2018 5:52 AM