locked
Why does Windows 7 struggle to logon. RRS feed

  • Question

  • Sometimes when we try to logon to our windows 7 computer we never manage to get to our desktops. Windows 7 get stuck with the message "logging on". We have to reboot our computer and try again. The problem seems to be fairly random and is unpredicable. Is there anything we can do to solve this problem?
    Thursday, February 24, 2011 5:56 PM

Answers

  • What are your hardware specifications? It might be that your running Windows 7 on a legacy system which will make it more difficult for Windows 7 to load up.

    When you say it is fairly random? Does it happen everytime you start the machine? or when it chooses too?

    Is there any POST errors? If log on requires to connect remotely somewhere that might slow and cause teh login to hang.

    First check hardware. Second, have we installed any updates recently?

    Post back soon :) Hope this helps.

    • Marked as answer by Vivian Xing Wednesday, March 2, 2011 9:34 AM
    Friday, February 25, 2011 4:56 PM
  • Hi,

     

    What is your computer model? Have you installed any software or update before the issue occurring? Please try the Safe Mode and let me know if the issue will occur?

     

    When booting in normal mode, please update all drivers and BIOS from the manufacture's website. Also run the Startup repair tool by keeping pressing F8 when starting the computer.

     

    Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Wednesday, March 2, 2011 9:34 AM
    Saturday, February 26, 2011 8:15 AM

All replies

  • What are your hardware specifications? It might be that your running Windows 7 on a legacy system which will make it more difficult for Windows 7 to load up.

    When you say it is fairly random? Does it happen everytime you start the machine? or when it chooses too?

    Is there any POST errors? If log on requires to connect remotely somewhere that might slow and cause teh login to hang.

    First check hardware. Second, have we installed any updates recently?

    Post back soon :) Hope this helps.

    • Marked as answer by Vivian Xing Wednesday, March 2, 2011 9:34 AM
    Friday, February 25, 2011 4:56 PM
  • Hi,

     

    What is your computer model? Have you installed any software or update before the issue occurring? Please try the Safe Mode and let me know if the issue will occur?

     

    When booting in normal mode, please update all drivers and BIOS from the manufacture's website. Also run the Startup repair tool by keeping pressing F8 when starting the computer.

     

    Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Wednesday, March 2, 2011 9:34 AM
    Saturday, February 26, 2011 8:15 AM