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Unabled to open RMS protected document in Windows Phone 8.1 mail and office application RRS feed

  • Question

  • In my test environment I use Office365 with enabled RMS to connect and protect documents with Office 2013. If I send a mail with protected document to an user inside the same organization and the user try to open the document on his Windows Phone he get the message "We can't open this document right now because the license server isn't available. Try again later". I used the link http://blogs.technet.com/b/rms/archive/2013/11/11/office-365-information-protection-using-azure-rights-management.aspx to configure the environment but I'm out of luck with Windows Phone. On Office 2013 the receipient is able to open the document. What's going wrong here? Kind regards Denis
    Wednesday, January 14, 2015 12:49 PM