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Help going from Windows 7 to Windows 10 RRS feed

  • Question

  • I keep getting this error message when trying to update my computer from 7 to 10. 

    WindowsUpdate_80070020" "WindowsUpdate_dt000","WindowsUpdate_80070020" "WindowsUpdate_dt000

    Have tried everything suggested. Can anyone help?

    Friday, August 24, 2018 10:45 PM

All replies

  • Hi.

    The first action to take is to use the guided walk through provided by the Microsoft Knowledge Base 10164.
    If you're updating Windows 7 to Windows 10 using Windows Update, I'd rather suggest you to download the Windows 10 Media Creation Tool from https://www.microsoft.com/en-us/software-download/windows10 and to execute it to download the Windows 10 ISO file; then you'll use that ISO file to create a Windows 10 installation DVD and reboot your PC using that DVD to start the Windows 10 setup.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Saturday, August 25, 2018 7:25 PM