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3G USB VODAFONE MODEM INSTALLATION PROBLEM - ROLL BACK BEFORE FINAL INSTALL RRS feed

  • Question

  • <style type="text/css">P { margin-bottom: 0.21cm; }</style>

    I am trying to install my Voda phone 3G modem on desktop with Win XP SP3 but just before the installation is finalised, the installation roll back. The error message is that the installation was interrupted and I can try again.

    When trying again, the same problem occur.

    The computer meets min requirements (256MB RAM, XP SP 2 or higher, 100MB Free disk space).

    I am Administrator.

    Same modem works 100% on another XP SP3 computers (lower specs), Win 7 and Linux.

    I have removed anti-virus and firewall.

    Wireless services started and auto as per forums are correct.

    I have started all dependency services.

    I have started all services.

    I have formated and re-installed Windows XP clean with SP 3, no device conflicts, ensured all services required are started and auto, no anti-virsu, firewall. Same problem.

    I have fdisk, format NTFS, re-install Windows XP clean with SP 3, no device conflicts, ensured all services required are started and auto, no anti-virus or firewall installed and/or activated. Same problem.

    I have tried all USB ports, same problem. Other USB devices work 100%

    Followed on-line forum instructions, running Wisecleaner to resolve any possible registry problems, did not help.

    Tried safe mode, USB not enabled, thus cannot install from modem.

    Did not try another modem, only have the one.

    I have no other solutions, please help.

    Kind Regards.
    • Moved by Mike Kinsman Friday, May 16, 2014 5:51 PM off topic
    Friday, May 16, 2014 4:59 PM

Answers

  • While waiting for responses and suggestions, I hav etried other alternatives and avenues.  The problem was resolved when I installed the .NET 2 SP2 Framework.

    I do apologise for posting at the 'wrong' forum.

    • Marked as answer by WorsieBogale Saturday, May 17, 2014 4:02 PM
    Saturday, May 17, 2014 4:00 PM

All replies

  • Hi,

    You can try asking in the Windows forums:

    http://answers.microsoft.com/en-us/windows

    Remember, XP is no longer supported, so you may not actually get much help over there. You can also try contacting the manufacturer for assistance.

    This forum is meant for feedback on the TechNet website/subscriptions, not product support.

    Good luck.


    Don't retire TechNet! - (Don't give up yet - 12,830+ strong and growing)

    Friday, May 16, 2014 5:33 PM
  • Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/

    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Moving to off topic. 

    Thanks, Mike

    MSDN and TechNet Subscriptions Support

    Friday, May 16, 2014 5:51 PM
  • While waiting for responses and suggestions, I hav etried other alternatives and avenues.  The problem was resolved when I installed the .NET 2 SP2 Framework.

    I do apologise for posting at the 'wrong' forum.

    • Marked as answer by WorsieBogale Saturday, May 17, 2014 4:02 PM
    Saturday, May 17, 2014 4:00 PM
  • Mike, I did not asked for the post at this location, I have registered, was directed to this location and at the top of this page, left hand side it indicates: "Ask a question".  I have asked my question, but thank you for all the references where I should post my questions.
    Saturday, May 17, 2014 4:09 PM