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WSUS - Windows 8 will not install updates on shutdown RRS feed

  • Question

  • The majority of the computers on our corporate network are windows 7 or server 2008.  Windows updates are distributed via WSUS which has been configured by Group Policy.  The GPO is setup to do the following.  Download updates, notifies user that updates are available to install, installs updates on shutdown.  This works well with windows 7 computers.  We have recently introduced a few windows 8 computers to the network which do not exhibit the same behavior.  The windows 8 computers will download the updates but WILL NOT INSTALL UPDATES ON SHUTDOWN.

    Has anyone else come across this, any suggestions would be much appreciated.


    • Edited by hutchinz Sunday, January 19, 2014 9:08 PM
    Sunday, January 19, 2014 9:07 PM

Answers

  • Posting the same response as I posted in this Windows-Noob.com thread a short time ago:

    Windows 8 is different.

    Windows 8 offers an option to "Update and Restart", provided it has not been disabled by Group Policy. This also presumes that the updates have not already been installed during the daily scheduled maintenance event, and the machine isn't already in the 72-hour waiting-for-reboot stage.

    It might help if you could better explain what you mean by the machines will not install updates on shutdown. If you're selecting only the Shutdown option from the menu, then the updates will not install. As noted, Windows 8 is different. You can "Shutdown" the system, or you can "Update and Restart".

    The "Install Updates and Shutdown" option carried from XP SP2, through Vista and Windows 7 (although hidden from the user in Windows 7 SP1), is no longer available.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Sunday, February 9, 2014 8:50 AM
    Monday, January 20, 2014 9:27 PM
  • Thank you very much for you response.  With our windows 7 computers the Windows update GPO has been setup to do the following. Updates are downloaded to the computer. Updates are installed automatically when the user shuts down the computer.  This is done by selecting >>Start button>> Shutdown option (not by using shutdown and install updates)  I hope this makes sense.

    Makes perfect sense. What you need to understand is that "users install updates by clicking on Shutdown" because Microsoft has HIDDEN the "Install Updates" option. Ergo, "Install Updates and Shutdown" is a forced option (introduced in Service Pack 1).

    That behavior (regardless of which mouse clicks are used) is not available in Windows 8.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Sunday, February 9, 2014 8:50 AM
    Wednesday, February 5, 2014 10:46 PM

All replies

  • Posting the same response as I posted in this Windows-Noob.com thread a short time ago:

    Windows 8 is different.

    Windows 8 offers an option to "Update and Restart", provided it has not been disabled by Group Policy. This also presumes that the updates have not already been installed during the daily scheduled maintenance event, and the machine isn't already in the 72-hour waiting-for-reboot stage.

    It might help if you could better explain what you mean by the machines will not install updates on shutdown. If you're selecting only the Shutdown option from the menu, then the updates will not install. As noted, Windows 8 is different. You can "Shutdown" the system, or you can "Update and Restart".

    The "Install Updates and Shutdown" option carried from XP SP2, through Vista and Windows 7 (although hidden from the user in Windows 7 SP1), is no longer available.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Sunday, February 9, 2014 8:50 AM
    Monday, January 20, 2014 9:27 PM
  • Thank you very much for you response.  With our windows 7 computers the Windows update GPO has been setup to do the following. Updates are downloaded to the computer. Updates are installed automatically when the user shuts down the computer.  This is done by selecting >>Start button>> Shutdown option (not by using shutdown and install updates)  I hope this makes sense.
    Tuesday, January 21, 2014 10:53 PM
  • Thank you very much for you response.  With our windows 7 computers the Windows update GPO has been setup to do the following. Updates are downloaded to the computer. Updates are installed automatically when the user shuts down the computer.  This is done by selecting >>Start button>> Shutdown option (not by using shutdown and install updates)  I hope this makes sense.

    Makes perfect sense. What you need to understand is that "users install updates by clicking on Shutdown" because Microsoft has HIDDEN the "Install Updates" option. Ergo, "Install Updates and Shutdown" is a forced option (introduced in Service Pack 1).

    That behavior (regardless of which mouse clicks are used) is not available in Windows 8.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by Daniel JiSun Sunday, February 9, 2014 8:50 AM
    Wednesday, February 5, 2014 10:46 PM