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Upgrading Win 8 to Win 7 RRS feed

  • Question

  • I am about to replace my Laptop and was extremely disappointed to discover that Win 7 is no longer available

    Being limited to Win 8 - I wish to exercise my rights to upgrade to Win 7

    I see that Win 8 pro can be upgraded to Win 7 pro with no problem

    But what about Win 8 premium to Win 7 premium ?

    Friday, November 8, 2013 2:53 PM

Answers

  • One cannot "upgrade" from Windows 8 to Windows 7.  However, you can "downgrade" to Windows 7 by purchasing a genuine copy of Windows 7 and performing a "clean install".

    Carey Frisch

    Friday, November 8, 2013 3:31 PM

All replies

  • One cannot "upgrade" from Windows 8 to Windows 7.  However, you can "downgrade" to Windows 7 by purchasing a genuine copy of Windows 7 and performing a "clean install".

    Carey Frisch

    Friday, November 8, 2013 3:31 PM
  • Oh Yes One can

    Win 7 is a much better OS than Win 8 - so to go from bad (8) to good (7) - must surely be Upgrading...

    When I said "exercise my rights" - I was implying for free on OEM

    Friday, November 8, 2013 4:05 PM
  • I have purchased the laptop - which came with Win 8 64 bit installed

    I would like Win 7 - can this be done "legally" ?

    ie A "downgrade" - which I feel is wrongly named !!

    Monday, November 11, 2013 1:38 PM
  • 1. Make full backup to preserve the return path to original operating system.

    2. You should have OEM Windows 7 installation DVD.

    3. Install Wiondows 7

    4. Activate operating system over phone in Microsoft Activation Center

    5. Vendor support should give you information

    HTH

    Milos

    Monday, November 11, 2013 7:35 PM
  • Another question

    How can I tell which edition of Win 8 - I have installed on my laptop ?

    It is a 64 bit OEM version - but is it Professional or Basic ??

    Tuesday, November 12, 2013 9:12 AM
  • Hi,
     
    I truly understand that it is inconvenient for you to use Window 8.
     
    Please be sure that we will always here to help you till we get this fixed.
      
    You will first need to go to the manufacturers website for your model computer and first find out if there are Windows 7 native drivers available.A lot of computers that come preloaded with Windows 8 do not have native driver support for Windows 7 by the manufacturer. If there are no native drivers, you will have to consider returning the machine and purchasing a machine preloaded with Windows 8 Pro with downgrade rights to Windows 7. Or look through the manufacturers catalogue for systems already preloaded with Windows 7, usually the business line will have these options.
     
    Return the laptop if it came preloaded with Windows 8 and purchase one already preloaded with Windows 7, they are still available:
     
    http://www.zdnet.com/where-can-you-find-a-pc-running-windows-7-7000013418/
     
    How to downgrade:
     
    http://www.pcmag.com/article2/0,2817,2417359,00.asp
     
    Backup before you restalll Windows 7:
     
    http://techingiteasy.wordpress.com/2012/10/29/how-to-backup-your-windows-8-installation/
     
    Consider dual booting:
     
    http://www.pagestart.com/win8dbwin701181301.html
     
    Additional information:
     
    Since you want to downgrade to Windows 7 to meet the business requirement, you may refer this article and check if it helps.
     
    Understanding downgrade rights
     
    http://www.microsoft.com/oem/zh-hans/licensing/sblicensing/pages/downgrade_rights.aspx#fbid=xDM9r4qZrLd
     
    Consumer versions of Windows 8 Pro that come preinstalled on PCs have downgrade rights to a previous version of Windows (example: Windows 7, Windows Vista).
     
    If your copy came pre-installed on your system, you may downgrade your copy to Windows 7.
     
    If not you need purchase a copy of Windows 7 and install the same on your computer.
     
    1. Downgrade rights are only available for licenses obtained through OEM or Volume Licensing (VL) and not apply to Full version (FPP).
     
    2. OEM downgrade rights apply to Windows 8 Pro and allows for downgrades up to two prior version
     
    3. Software Assurance through VL (Volume licensing) provides the greatest flexibility, allowing for downgrades to all prior versions and editions besides Windows 7 Ultimate and Vista Ultimate editions.Without Software Assurance coverage, VL has downgrade rights to prior versions of Windows with the exception of Enterprise.
     
    4. It is not possible for a Windows 8 copy with multi-language function to downgrade to Windows 7 Pro or Windows XP Pro as multi language function
    is exclusive to Windows 7 Enterprise edition and not available for Professional edition.
     
    If you already own a license for Windows 7 (retail) that is not in use elsewhere, see the following for instructions how to downgrade:
     
    http://techingiteasy.wordpress.com/2012/12/28/how-to-migrate-from-windows-8-preview-releases-default-installation/
     
    Based on the current situation, I also would like to suggest you contact the laptop manufacturer directly to consult the issue. In this way, your issue can be fixed efficiently.
     
    Please Note: This response contains a reference to a third party World Wide Web site. Microsoft provides third-party contact information to help you find technical support. 
     
    This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
     
    Hopefully you could resolve your issue soon.
     
    Regards,
     
    Blair Deng

    Blair Deng
    TechNet Community Support

    Tuesday, November 12, 2013 2:21 PM
  • Hi,
     
    I truly understand that it is inconvenient for you to use Window 8.
     
    Please be sure that we will always here to help you till we get this fixed.
      
    You will first need to go to the manufacturers website for your model computer and first find out if there are Windows 7 native drivers available.A lot of computers that come preloaded with Windows 8 do not have native driver support for Windows 7 by the manufacturer. If there are no native drivers, you will have to consider returning the machine and purchasing a machine preloaded with Windows 8 Pro with downgrade rights to Windows 7. Or look through the manufacturers catalogue for systems already preloaded with Windows 7, usually the business line will have these options.
     
    Return the laptop if it came preloaded with Windows 8 and purchase one already preloaded with Windows 7, they are still available:
     
    http://www.zdnet.com/where-can-you-find-a-pc-running-windows-7-7000013418/
     
    How to downgrade:
     
    http://www.pcmag.com/article2/0,2817,2417359,00.asp
     
    Backup before you restalll Windows 7:
     
    http://techingiteasy.wordpress.com/2012/10/29/how-to-backup-your-windows-8-installation/
     
    Consider dual booting:
     
    http://www.pagestart.com/win8dbwin701181301.html
     
    Additional information:
     
    Since you want to downgrade to Windows 7 to meet the business requirement, you may refer this article and check if it helps.
     
    Understanding downgrade rights
     
    http://www.microsoft.com/oem/zh-hans/licensing/sblicensing/pages/downgrade_rights.aspx#fbid=xDM9r4qZrLd
     
    Consumer versions of Windows 8 Pro that come preinstalled on PCs have downgrade rights to a previous version of Windows (example: Windows 7, Windows Vista).
     
    If your copy came pre-installed on your system, you may downgrade your copy to Windows 7.
     
    If not you need purchase a copy of Windows 7 and install the same on your computer.
     
    1. Downgrade rights are only available for licenses obtained through OEM or Volume Licensing (VL) and not apply to Full version (FPP).
     
    2. OEM downgrade rights apply to Windows 8 Pro and allows for downgrades up to two prior version
     
    3. Software Assurance through VL (Volume licensing) provides the greatest flexibility, allowing for downgrades to all prior versions and editions besides Windows 7 Ultimate and Vista Ultimate editions.Without Software Assurance coverage, VL has downgrade rights to prior versions of Windows with the exception of Enterprise.
     
    4. It is not possible for a Windows 8 copy with multi-language function to downgrade to Windows 7 Pro or Windows XP Pro as multi language function
    is exclusive to Windows 7 Enterprise edition and not available for Professional edition.
     
    If you already own a license for Windows 7 (retail) that is not in use elsewhere, see the following for instructions how to downgrade:
     
    http://techingiteasy.wordpress.com/2012/12/28/how-to-migrate-from-windows-8-preview-releases-default-installation/
     
    Based on the current situation, I also would like to suggest you contact the laptop manufacturer directly to consult the issue. In this way, your issue can be fixed efficiently.
     
    Please Note: This response contains a reference to a third party World Wide Web site. Microsoft provides third-party contact information to help you find technical support. 
     
    This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
     
    Hopefully you could resolve your issue soon.
     
    Regards,
     
    Blair Deng

    Blair Deng
    TechNet Community Support

    I read somewhere that the Win 8 OEM product key - allowed a straight forwards downgrade to Win 7  to take place ?

    Could you please confirm this - if it is true - I will use download from Digital River but which version would I be using - 64 bit obviously - but Premium or Professional ?

    I suppose that it depends on the present version of Win 8 ?

    I have no idea how to tell - I have already updated to Win 8.1 in the hope that things might improve - but it didn't (I am disabled and can't cope with the panels on the home page)

    I am assuming that there must only be one version of OEM Win 8 ? 


    Alternatively - I have an OEM Win 7 Premium licence from my last (now  defunct) laptop. going spare - that, surely must be useable ?
    • Edited by Formula XX Thursday, November 14, 2013 9:02 PM
    Thursday, November 14, 2013 8:57 PM
  • I have an OEM Win 7 Premium licence from my last (now  defunct) laptop. going spare - that, surely must be useable ?

     

    An OEM install of Windows 7 lives and dies with the hardware upon which it is installed.  If that laptop is dead, so is the license.  It cannot be transferred to another computer.  You need a Retail license in order to do that.


    Please do not read this sentence. Please ignore the previous sentence.





    Friday, November 15, 2013 8:25 PM
  • I have an OEM Win 7 Premium licence from my last (now  defunct) laptop. going spare - that, surely must be useable ?

     

    An OEM install of Windows 7 lives and dies with the hardware upon which it is installed.  If that laptop is dead, so is the license.  It cannot be transferred to another computer.  You need a Retail license in order to do that.


    Please do not read this sentence. Please ignore the previous sentence.


    OK I will try - but why say it - if it is untrue ?



    Friday, November 15, 2013 8:32 PM
  • Hi,

    Thank you for your update.

    Based on the current situation, I would like to suggest you contact your local Microsoft Customer Service Center directly. In this way, your issue can be fixed efficiently.

    How and when to contact Microsoft Customer Service and Support

    http://support.microsoft.com/kb/295539

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Sunday, November 17, 2013 12:56 PM
  • Thanks - I am looking for a simple email address to contact customer services - I live in the UK

    When I try the link that you provided - it takes me in a big circle back to where I started.....

    ie Windows 7 - Get live help - Contact us - MS Customer Services -MS Support - For Home - Submit a technical request - Support - Windows 7 home premium (that is what I am after) - Sorry the page is not available !!

    This is infurating !!

    Sunday, November 17, 2013 1:14 PM
  • Any help please .......

    Monday, November 18, 2013 3:25 PM
  • Hi,

    I think, you’d better to contact the laptop manufacturer directly to consult the issue. In this way, your issue can be fixed efficiently.

    For you reference:

    How to Uninstall Windows 8, Install Windows 7 on Your PC

    http://www.pcmag.com/article2/0,2817,2417359,00.asp

    Thanks.

    Thursday, December 5, 2013 2:54 AM