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Error al compartir por correo desde excel 2010 | se verifica paquete outook 2019 instalado en ruta desconocida RRS feed

  • Question

  • Estimados, espero que me puedan ayudar.

    Datos: 

    1. Tengo instalado el office 2010 "Archivos de programas \ microsoft office"

    2. hay un paquete outlook 2019 instalado en la ruta " C: \ Archivos de programa \ WindowsApps \ Microsoft.Office.Desktop.Outlook_16051.11629.20196.0_x86__8wekyb3d8bbwe" >> este paquete no lo instale.

    El tema es que hace unos días se presenta una falla para enviar un correo desde un archivo sobresalir, lo que es raro que cuando se cuente con el correo se abre una opción para crear un perfil, esta opción pertenece al panorama 2019 el cual no se Como se describe, sin embargo, en qué consiste yo es office 2010, ell outllok 2019 No se donde salio, se instalo solo.

    El tema es que requieres enviar correos desde excel y no me permite. por favor ayudenme

    Wednesday, June 5, 2019 4:26 PM

All replies

  • Hi Ctala,

    Thank you for visiting our forum.

    The forum that you posted is the English only forum for Microsoft Office. To avoid any misunderstanding that may be caused by the translation tool, would you mind describe your issue in English language?

    Alternatively, you could post this issue in other forums with the right language.

    I'm trying to understand your issue. Do you installed both Office 2010 and Office 2019 on one computer?

    Thank you for your understanding and support!

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, June 6, 2019 3:28 AM
  • Hi Ctala,

    Any updates with this issue?

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, June 10, 2019 6:53 AM
  • Hi Ctala,

    There are some general ways which you may check:

    1. Repair Office

    To do this, please go to Control Panel > Programs and Features. Right click your Office suit and then choose Change. Click Repair.

    2. remove the Office 2019 package (as you don't install and use it)

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by Perry-Pan Wednesday, June 12, 2019 4:30 AM
    Tuesday, June 11, 2019 4:44 AM