Unable to renew Offline Server Licensor Certificate for RMS RRS feed

  • Question

  • Hi,

    I am trying to renew my RMS server licensor certificate throught offline.

    When iam doing first step by clicking export button its showing error message like

    "Internet explorer cannot download cfrom" Internet Explorer was not able to open this Internet site. The requested site is either unavailable or connot be found. please try again later.

    I am not getting any artical about this error, please help to resolve this issue.

    Wednesday, May 4, 2011 8:01 AM

All replies

  • Hi,

    I have work around for this issue by submitting last year exported xml file, it was worked because we have not done any changes in RMS server so Public key and server GUID are same, so i have submite this file and got new licensor certification file from MS and imported in RMS offline renewal page. Now licensor showing its valid up to next year. But sill i unable to export the file getting same error.

    Friday, May 6, 2011 8:14 AM