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SQL Backup failure Internal error code: 0x809909D5

    Question

  • Hi,

    We run DPM2016 with RU4 however when we backup SQL databases on remote servers we often experience SQL backup failures with the following error message.

    Protection agent on DPMXXXXX was unexpectedly shut down during synchronization. DPM may have replicated data partially for SQL Server 2012 database XXXX-VAPP1\SQLEXPRESS\model. (ID 30187 Details: Internal error code: 0x809909D5)

    Its not isolated to this particular DPM server as it also occurs randomly on several other DPM 2016 servers (running RU2 or RU4).

    If you run a consistency check it completes ok and also if you run a manual backup.

    Anybody else experiencing this?

    Thanks

    Tuesday, November 21, 2017 7:26 PM

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