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START UP PROBLEMS WITH WINDOWS VISTA RRS feed

  • Question

  • I HAD VISTA FOR A YEAR NOW AND I HAVENT BEEN HAVING ANY PROBLEMS TILL THIS MORNING. MY LITTLE BROTHER CUT ON THE COMPUTER AND WHEN IT CAME ON IT FREEZES AT THE START UP (WHEN YOU SEE ESC, REBOOT, SYTEM RECOVERY ECT). I TRIED TO PRESS THE KEYS IT TOLD ME TO PRESS, IF ANY THING EVER GO WRONG AND NOTHING HAPPENED IT STAYS FROZEN FOR A LONG PERIOD OF TIME. THEN I TRIED TO CUT IT OFF AND ON FOR ABOUT 3 TIMES AND NOTHING. I'VE BEEN TOLD TO RUN THE DISK BUT I THINKING IF I CANT PRESS ANYTHING THEN WHAT A DISK GOING TO. IM LOST I DONT KNOW WHAT TO DO ...HEEEELLPPPPPPPPP!!!!!!
    • Changed type LIL DEBBIE Thursday, September 16, 2010 4:45 PM START UP HELP
    Thursday, September 16, 2010 4:45 PM

Answers

  • Hi,

     

    Please Start your computer in safe mode and Using Last Known Good Configuration to check if you can log in the system first.

     

    If it won’t boot into system, try startup repair.

    Your last chance is to perform an in-place upgrade. Note: After performing In-Place Upgrade, your personal data and installed programs usually will not be removed but we may need to run Windows Update to install all the available updates for your system to update these system files to the current version. This troubleshooting process is time consuming. Your patience is highly appreciated.

    As to the steps of In-Place Upgrade, I still would like to explain that it will reinstall all system files with this method. You may need to reinstall some applications to upgrade some files to a higher version, because they may be replaced during the installation of Windows. It will take about two hours to repair. Your personal files and settings will be kept as they were after the installation. However, it is always recommended to backup the important information and files to other partitions or other disks before doing it.

    If you would like to perform the In-place Upgrade, let’s refer to the following steps.

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

    If Windows does not automatically detect the DVD, follow these steps:

    a. Click Start, type Drive:\setup.exe, and then click OK.

    Note Drive is the drive letter of the computer's DVD drive.

    b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

    Regards,


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    Monday, September 20, 2010 7:02 AM
    Moderator