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Can't uninstall SteadyState RRS feed

  • Question

  • I installed SteadyState and it is causing me some issues so I've tried to uninstall it to no avail.  When I try I get a "SteadyState can't be uninstalled while disk protection is on" error message.  Disk protection is not on.  I have tried removing it from the registry as other posts have instructed but this has also not worked.  There is no cache file to delete.  For some reason my system restore has also decided not to work so I can't roll the machine back to an earlier time.  The wizard runs but nothing happens.  Any ideas at this point would be welcome.

     

    Thanks 

    Tuesday, March 23, 2010 10:36 PM

Answers

  • Hi, for the current issue and error, you can delete the cache file from Safe Mode, and then check if the program can be removed. If the WDP file can be deleted, we can remove the program manually from registry and drive C.

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple Operating Systems, you can press the F8 key when you see the boot menu.
    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
    4. Delete the Cache.wdp file under drive C.

    If the cache file cannot be found, let’s show hidden files with the following steps.
    -----------------------
    1. Open drive C: Click Organize menu-> Folders and search option.
    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."
    3. To display other hidden files, clear the "Hide protected operating system files (Recommended)" check box.
    4. Click the "Hide extensions for known file types".
    5. Click OK.

    After that, delete related registry keys and files
    -----------------------
    1. Click Start and then Run.
    2. Type in regedit and then click OK.
    3.  Navigate and delete the following two branches:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Computer Toolkit
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Windows SteadyState

    4. Search and delete all Windows SteadyState related entries.
    5. Delete files under C:\Program Files\Windows SteadyState

    Hope this helps.

     


    Sean Zhu - MSFT
    Thursday, March 25, 2010 6:59 AM
    Moderator

All replies

  • Hi, for the current issue and error, you can delete the cache file from Safe Mode, and then check if the program can be removed. If the WDP file can be deleted, we can remove the program manually from registry and drive C.

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple Operating Systems, you can press the F8 key when you see the boot menu.
    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
    4. Delete the Cache.wdp file under drive C.

    If the cache file cannot be found, let’s show hidden files with the following steps.
    -----------------------
    1. Open drive C: Click Organize menu-> Folders and search option.
    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."
    3. To display other hidden files, clear the "Hide protected operating system files (Recommended)" check box.
    4. Click the "Hide extensions for known file types".
    5. Click OK.

    After that, delete related registry keys and files
    -----------------------
    1. Click Start and then Run.
    2. Type in regedit and then click OK.
    3.  Navigate and delete the following two branches:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Computer Toolkit
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Windows SteadyState

    4. Search and delete all Windows SteadyState related entries.
    5. Delete files under C:\Program Files\Windows SteadyState

    Hope this helps.

     


    Sean Zhu - MSFT
    Thursday, March 25, 2010 6:59 AM
    Moderator
  • I followed the above, and it progressed as shown except ..

    * the steadystate 'services' could not be deleted

    * nor could I stop the service

    * and upon restarting there I was again, trapped in a false personage on a PC that's now completely 'pwn3d' by steadystate :0((

    SteadyState is nothing if not resilient.

    I have the luxury of flattening it and starting again, as that's all I do for a living. Even as this is written, wondering if the darned thing is going to survive my reinstall.

    And I'm sorely regretting experimenting on my workaday notebook. Sigh.
    Friday, April 9, 2010 1:26 AM