Answered by:
SMS Software Metering Processor error

Question
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Message ID: 5614
SMS Software Metering Processor failed to process the usage file
"0itjmi1k.MUX" for client "LC54374" because a record contained a bad usage
start or end time value. Usage times are rejected if the start time is
greater than the end time, the end time is in the future, or the end time is
more than 90 days old.
Possible cause: The clock on the client computer is not accurate or has been
recently changed.
Solution: Reset the time on the client computer to the current time.
Problem: The time on the SMS Site Server is incorrect.
Solution: Reset the time on the SMS Site Server to the current time.
The Clock on the Client computer and Server is correct.
Any suggestion?Sharad Singh | My blogs: SharadTech | Twitter: @MrLucknowWale |
Wednesday, April 25, 2012 6:49 PM
Answers
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You say that you checked the times on the server(s) and the client(s), but did you also check the time zones? Also check if these are correct.
- Proposed as answer by HicanNL Thursday, August 9, 2012 12:23 PM
- Marked as answer by Garth JonesMVP Monday, December 22, 2014 3:02 AM
Friday, April 27, 2012 11:34 AM
All replies
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This is mtrmgr.log file and following log file is swmreport log file
please suggest me what i have to do to resolve this error
Sharad Singh | My blogs: SharadTech | Twitter: @MrLucknowWale |
- Edited by SinghSharad Friday, April 12, 2013 7:49 AM
Wednesday, April 25, 2012 7:22 PM -
Anybuddy has any input? please
Sharad Singh | My blogs: SharadTech | Twitter: @MrLucknowWale |
Thursday, April 26, 2012 3:29 PM -
You say that you checked the times on the server(s) and the client(s), but did you also check the time zones? Also check if these are correct.
- Proposed as answer by HicanNL Thursday, August 9, 2012 12:23 PM
- Marked as answer by Garth JonesMVP Monday, December 22, 2014 3:02 AM
Friday, April 27, 2012 11:34 AM