Getting A Popup Every Now And Then: Internet Explorer Has Stoped Working. RRS feed

  • Question

  • Windows 7 Ultimate x64
    IE 11

    Every now and then when browser I will see the following popup:

    Sometimes it happens when I close IE.  Other times it just pops up.  Hitting cancel does not close the browser windows.

    Any suggestions as to what causes this and how to get rid of it would be appreciated.

    Wednesday, January 13, 2016 12:25 AM


  • Hi saberman,

    I notice the error message, this error message shows when Internet Explorer not responding or not closing properly. The problem may be caused by add-ons or hardware acceleration.

    We may try to turn off add-ons and hardware acceleration to check the result.

    Turn off add-ons:

    1.Click the Start button, and enter Internet Explorer in the search box.

    2.Click Internet Explorer (No Add-ons) in the list of results.

    Turn off hardware acceleration:

    1.Open Internet Explorer.

    2.Click the Tools button Tools, and then click Internet options.

    3.On Advanced tab, select Use software rendering instead of GPU rendering.

    4.Click OK, and then restart Internet Explorer for the changes to take effect

    For detailed information, please refer to the link:

    What to do when Internet Explorer isn't working:

    Best Regards,


    Wednesday, January 13, 2016 9:10 AM

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