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Lost ability to right click on files not folders in windows 8. RRS feed

  • Question

  • Windows 8.  When I right click on a file the screen blinks then returns to the desktop.  when I go to the event viewer I get this:

    Log Name:      Application
    Source:        Application Error
    Date:          4/15/2013 11:18:34 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Rbland.beavercountyha.local
    Description:
    Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763130
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988a1f
    Exception code: 0x40010006
    Fault offset: 0x00012005
    Faulting process id: 0x1b2c
    Faulting application start time: 0x01ce39e968b4272e
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: bce580b2-a5df-11e2-afe1-00027223ec2f
    Faulting package full name:
    Faulting package-relative application ID:

    Restarted in diag mode right click works find.  if I enable just 1 app doesn't mater which one it still does not work.


    • Edited by hacbmis Monday, April 15, 2013 4:01 PM
    Monday, April 15, 2013 3:23 PM

Answers

  • Hi,

    Sounds like a corrupted user profile, maybe you should use a good one or create a new one for you.


    Alex Zhao
    TechNet Community Support

    • Marked as answer by Cloud_TS Friday, April 26, 2013 3:11 AM
    Thursday, April 18, 2013 2:27 AM

All replies

  • Hi,

    Did this issue happen before?

    Can you use system restore in Windows 8?

    For reference:

    How to restore, refresh, or reset your PC

    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc


    Alex Zhao
    TechNet Community Support

    Wednesday, April 17, 2013 7:02 AM
  • I restored it 2 times.  When I login to another profile it works.
    Wednesday, April 17, 2013 1:57 PM
  • Hi,

    Sounds like a corrupted user profile, maybe you should use a good one or create a new one for you.


    Alex Zhao
    TechNet Community Support

    • Marked as answer by Cloud_TS Friday, April 26, 2013 3:11 AM
    Thursday, April 18, 2013 2:27 AM
  • I knew that. I was hoping that was not the case. thought maybe a win8 glitch or something.

    Thanks

    Friday, April 26, 2013 12:42 PM