Windows 7 color display RRS feed

  • Question

  • My color disappears during sessions. Usually when I have just logged on. I have Admin rights. If I switch user to another account, color comes back. Tried driver and chck. Also, unable to back up/restore.

    Details below from Belarc.

    Can anybody offer assistance ?

    Operating System   System Model
    Windows 7 Home Premium (build 7600)
    Install Language: English (United States)
    System Locale: English (United Kingdom)
      MEDIONPC MS-7621 2.1
    Enclosure Type: Desktop
    Processor <sup>a</sup>   Main Circuit Board <sup>b</sup>
    2.30 gigahertz Intel Pentium Dual-Core
    64 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Not hyper-threaded
      Board: MEDIONPC MS-7621 2.1
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. A7621MLN.208 03/11/2010
    Drives   Memory Modules <sup>c,d</sup>
    999.02 Gigabytes Usable Hard Drive Capacity
    625.65 Gigabytes Hard Drive Free Space

    HL-DT-ST DVDRAM GT20N SCSI CdRom Device [CD-ROM drive]

    WDC WD10 EARS-00Y5B1 SCSI Disk Device (1000.20 GB) -- drive 0, s/n WD-WCAV57643828, SMART Status: Healthy
      3328 Megabytes Usable Installed Memory
      Local Drive Volumes
    c: (NTFS on drive 0) 977.55 GB 615.58 GB free
    d: (NTFS on drive 0) 21.48 GB 10.07 GB free
      Network Drives
      None detected
    Users <small>(mouse over user name for details)</small> Printers
    local user accounts last logon
    Anne 04/04/2011 16:32:24
    Dad 04/04/2011 16:33:14 (admin)
    Guest 03/04/2011 19:15:11
    local system accounts
    Administrator 25/02/2010 14:53:26 (admin)
    HomeGroupUser$ never

    DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
    Epson ESC/P Standard 3 on USB001
    Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
    Microsoft Shared Fax Driver on SHRFAX:
    Microsoft XPS Document Writer on XPSPort:
    Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
    Controllers   Display
    NVIDIA nForce Serial ATA Controller   NVIDIA GeForce 9100M G [Display adapter]
    NVIDIA t Flat Panel [Monitor] (14.5"vis, November 2002)
    Bus Adapters   Multimedia
    Standard Enhanced PCI to USB Host Controller (2x)
    Standard OpenHCD USB Host Controller (2x)
      Realtek High Definition Audio
    SAA7231 Hybrid Capture Device
    Virus Protection <small>[Back to Top]</small> new Group Policies
    No details available   None discovered
    Communications   Other Devices
    Microsoft ISATAP Adapter
    Microsoft Virtual WiFi Miniport Adapter
    Auto IP Address: / 32
      Dhcp Server: none responded
      Physical Address: 1C:4B:D6:66:0C:79
    Realtek PCIe GBE Family Controller
    Auto IP Address: / 32
      Dhcp Server: none responded
      Physical Address: 40:61:86:E3:BB:44
    Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
    primary Auto IP Address: / 24
      Dhcp Server:
      Physical Address: 1C:4B:D6:66:0C:79
    Teredo Tunneling Pseudo-Interface
    Networking Dns Servers:
      NVIDIA Away Mode System
    HID-compliant consumer control device
    HID-compliant device (8x)
    Microsoft Input Configuration Device
    NextWindow 1950 Touch Screen
    USB Input Device (4x)
    Epson CX4300/CX4400/CX5500/CX5600/DX4400
    USB 2.0 Camera
    HID Keyboard Device
    HID-compliant mouse (2x)
    USB Composite Device (4x)
    USB Printing Support
    USB Root Hub (4x)
    Generic volume shadow copy
    Monday, April 4, 2011 3:54 PM


  • Hi,


    Could you give us more details on your issue?


    What is the meaning of color disappearing? What were your sessions when this issue occurred?


    To analyzing this issue better, please help us to capture some related screenshot:


    How to capture a screenshot


    1)       Press the Print Screen key (PrtScn) on your keyboard.

    2)       Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter.

    3)      In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save".

    4)       The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".

    5)       Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click “Desktop” on the left pane and then click "Save".

    6)       Then Upload to SkyDrive.


    Alex Zhao

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Friday, April 29, 2011 7:35 AM
    Wednesday, April 6, 2011 10:08 AM