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Complete system lockup after Microsoft Updates? RRS feed

  • Question

  • Hi,

    Windows XP sp3 Pro system which completely locks up and I mean completely.  The screen saver, if running, freezes, the mouse stops functioning and even the caps lock and num-lock on the keyboard stop responding.  Only course of action is to for a reboot by powering down.  It leaves no record in the event log.

    What changed is I applied most of the updates from Microsoft Update last night.  There were about 20 of them.  Has anyone run into this problem and have an idea which update might be the culprit?  I updated about 20 machines last night and so far this is the only one with the trouble, fingers crossed. 

    I will start removing updates and see if I can isolate the problem update but I’m kind of shooting in the dark.  Any suggestions?

    Thanks in advance,

    Linn

    Monday, April 18, 2011 2:55 PM

All replies

  • Follow up... It seems like the problem is related to the screen saver, the Beziers screen saver to be precise.  I don't know why or why it is only that particular screen saver but I tried 5 or 6 others and they don't lock the system... so far.

    I also noted that this system was built in December of 2008 so maybe it is just due for a rebuild.

    Still open to suggestions.

    Thanks,

    Linn

    Monday, April 18, 2011 5:32 PM
  • to  read  EVENT  LOG FAILURE , you  must do  some  settings  in BIOS , there  , find  out     "  clear event log " option ,  and  make  it  DISABLED .  and  after u can read event  log . you  must  insatll  best  antivirus  product in system , only  one  .  KASPERSKY INTERNET  SECURITY 2011 .

    wish you  all the best

     

    thanks

    raju


    k.varadharajan
    Monday, April 18, 2011 7:36 PM