locked
Adding user's phone number to UM Voice mail set up email RRS feed

  • Question

  • When setting up a voice mail account Outlook sends the email that has the SA # to dial in to voice mail, user pin and extension.  Is there any way to include the user's phone number?  We have new hires and they are getting new phone numbers, so it would be great if we can include their new number in that same email instead of having me email them a second time.
    Monday, June 17, 2013 2:22 PM

All replies

  • The only thing you might be able to add is static text at the bottom of that email that may say something like "Your new number is 123-123-XXXX where XXXX is your extension mentioned above".

    The extension assigned to the mailbox is most times not a full length DID, but may be part of a DID (if the last X number of digits matches up to the correct full length DID).

    Monday, June 17, 2013 5:46 PM