locked
NO vpn working on my laptop RRS feed

  • Question

  • No vpn is connecting on my laptop. I used vpn from windows 10 store like touchvpn and also installed elite version of hotspot shield vpn but no application is connecting me. Also many apps from windows store are not working. 
    Tuesday, January 30, 2018 2:48 PM

All replies

  • Hi Vshl99,

    Firstly, you could keep updating to the latest system version Windows 10 1709 KB4073291 (OS Build 16299.201) to check.

    Then follow the steps below to check:

    1. Run the app troubleshooter https://support.microsoft.com/en-us/help/4027498/windows-10-run-the-troubleshooter-for-apps

    2. Check if the Proxy is turned on.

    a. Click the Settings icon at the top right corner in internet explorer.

    b. Click the Tools button, and then click Internet Options.

    c. Click the Connections tab, and then click LAN settings.

    d. Uncheck the box next to “proxy server for your LAN”.

    e. Click on OK to save the setting and close window.

    3. Check firewall and antivirus. Your firewall, antivirus, or anti-spyware program may be affecting your connection.

    4. Use the Network Reset Option in Windows Settings. Select the Start button, then select Settings > Network & Internet > Status > Network reset.

    If the issue still insists, I suggest that you could create a new user account to check.

    Hope it will be helpful to you


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Wednesday, January 31, 2018 8:06 AM