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Installation of windows6.1-kb4499175-x64 on a Windows 7 SP1 x64 platform to mitigate CVE-2019-0708 RRS feed

  • Question

  • We have tried to install windows6.1-kb4499175-x64_3704acfff45ddf163d8049683d5a3b75e49b58cb on a Windows 7 SP1 x64 platform but error 80242016 appears after the restart.

    Any support?

    Thanks

    Tuesday, July 2, 2019 12:57 PM

All replies

  • Hi,
      

    First of all, because I can't determine if your computer has the latest stack update (SSU) installed, in order to improve the reliability of the update process, please browse this article to install the latest SSU.
      

    Then, if this update is installed through WSUS approval, please execute the following command in the elevated CMD of the client computer to reset the softwaredistribution folder:
      

    net stop wuauserv
    ren C:\Windows\SoftwareDistribution softwaredistribution.old
    net start wuauserv
      
    After restarting the computer, try to re-detect the update and install it, or consider downloading the kb4499175 stand-alone installation package for installation.

     

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 3, 2019 2:23 AM
  • Hi,
     

    Any update is welcome here.
    If the issue is resolved, share your solution or find the helpful response "Mark as Answer" to help other community members find the answer.
     

    Thank you for your cooperation, as always.
     

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, July 19, 2019 7:25 AM