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WinXP SP3 Reboot Loop & Error on Dell Intel system RRS feed

  • Question

  • Hi,

    I recently performed an XP Pro "repair/install" on a Dell Inspiron530. All was well until I installed SP3 and then the system began looping. There was a BSOD displayed for less than a second which I couldn't read. I booted to safe mode, disabled the "automatically restart" option from the "Startup and Recovery" window, booted normally and was greeted the following BSOD detail.

    It read:

    Technical Information:

    *** STOP: 0x0000007E (0xC0000005, 0xB9EDAA3B, 0xBA4C3324, 0xBA4C3020)

    *** fltmgr.sys - address B9EDAA3B base at B9ED3000, DateStamp 480251da

    I booted into safe mode again, reverted to a previously created restore point and the system was normal once more. I went back to do some house cleaning, removing all temp files, cookies, reg cleanup, etc. I scanned the system using PC Tools Spyware Dr and MalwareBytes Anti-Malware, no threats or infections were found. I ran scandisk and defragged using "MyDefrag".  I checked the Device Mgr for caution signs or any irregularities, everything looked in order.

    I tried installing again only to get the same result.

    I've reviewed some of the forums and knowledgebase articles I could find relating to this type of error but most them seem to be referring to HP AMD systems.

    I pulled the below from the systeminfo output

    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600 Service Pack 3 Build 2600
    System Model: Inspiron 530
    System type: X86-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2394 Mhz
    BIOS Version: DELL - 42302e31

    Any ideas / help would be appreciated

    Thanks Tony

    Tuesday, October 4, 2011 5:50 PM

Answers

  • I thought since I was able to find a solution to this exact problem I would post it for anyone else to find in the event they had any similar misfortune.

    And thank you to those who offered suggestions.

    After a nearly mind numbing amount of research in forums like this one, knowledgebase articles and alike it occurred to me that the Dell provided image of XP Pro I used to perform a repair install must have been tailored for systems with AMD processors and motherboards.  Since this Inspiron was Intel based, I thought I would try a different vintage of XP Pro.

    I had another retail version of XP Pro SP2 that, after restoring the 530 using a restore point created just prior to the SP3 install, I used to perform another "repair / install" with.  I of course did some house cleaning first.

    The bottom line on this is that it worked.  After the 2nd repair / install I was able to download and install SP3 without incident.  No BSOD, just a normal post installation reboot and life was better than it had for a few days again.

    I hope this can be of help to someone.

    Tony

    • Marked as answer by Tony Romano Thursday, October 6, 2011 5:44 PM
    Thursday, October 6, 2011 5:44 PM

All replies

  • Thanks for the quick response.

    Let's say I replace this drive with a new one, once a clean install complete with all available updaes has been performed (assuming that I won't see this BSOD after completeing the SP3 update) could I use the files and settings transfer utility to migrate complete user accounts from the old drive (having been restored to a functional SP2 state first) or would that be simply defeating the whole point of the clean install?  Would I be likely to bring my problem back with me?

     

    Thanks

    Tony

    Tuesday, October 4, 2011 8:56 PM
  • I thought since I was able to find a solution to this exact problem I would post it for anyone else to find in the event they had any similar misfortune.

    And thank you to those who offered suggestions.

    After a nearly mind numbing amount of research in forums like this one, knowledgebase articles and alike it occurred to me that the Dell provided image of XP Pro I used to perform a repair install must have been tailored for systems with AMD processors and motherboards.  Since this Inspiron was Intel based, I thought I would try a different vintage of XP Pro.

    I had another retail version of XP Pro SP2 that, after restoring the 530 using a restore point created just prior to the SP3 install, I used to perform another "repair / install" with.  I of course did some house cleaning first.

    The bottom line on this is that it worked.  After the 2nd repair / install I was able to download and install SP3 without incident.  No BSOD, just a normal post installation reboot and life was better than it had for a few days again.

    I hope this can be of help to someone.

    Tony

    • Marked as answer by Tony Romano Thursday, October 6, 2011 5:44 PM
    Thursday, October 6, 2011 5:44 PM